White House Defends Plan to Eliminate Obama-era Internet Privacy Rules

The White House on Thursday defended a bill recently passed by Congress to repeal Obama-era internet privacy protections, saying the move was meant to create a fair playing field for telecommunication companies.

White House spokesman Sean Spicer, during a Thursday news briefing, reiterated President Donald Trump’s support for the plan to repeal a rule forbidding internet service providers from collecting personal data on users.

Spicer said the Obama administration’s rules reclassified internet service providers as common carriers, similar to hotels and other retail stores, treating them unfairly compared with edge providers, like Google and Facebook.

Repealing the rules, he said, will “allow service providers to be treated fairly and consumer protection and privacy concerns to be reviewed on a level playing field.”

Critics of the repeal bill say it could put the internet browsing histories of private citizens up for sale to the highest bidder.

“Apparently [House Republicans] see no problem with cable and phone companies snooping on your private medical and financial information, your religious activities or your sex life,” said Craig Aaron, president and CEO of net neutrality group Free Press Action Fund. “They voted to take away the privacy rights of hundreds of millions of Americans just so a few giant companies could pad their already considerable profits.”

Win for telecoms

Repealing the rules, which were instituted just prior to last year’s presidential election by the Federal Communications Commission but hadn’t yet taken effect, could be seen as a win for major telecom companies like Verizon and AT&T, which can use the consumer data to target digital ads more effectively.

The companies have said the privacy rules put them at a disadvantage compared with websites like Facebook and Google, which aren’t normally regulated by the FCC and weren’t affected by the rules.

Spicer called the rules “federal overreach” instituted by “bureaucrats in Washington to take the interests of one group of companies over the interests of others, picking winners and losers.”

“[Trump] will continue to fight Washington red tape that stifles American innovation, job creation and economic growth,” Spicer said.

Long Now Foundation Thinks 10,000 Years Ahead

In a cave in a mountain in western Texas, the Long Now Foundation is building a clock – a big clock, 150 meters tall. The clock will tick only once each year, go bong once a century, and once a millennium, it will send out a cuckoo. Its creators plan for it to last at least 10,000 years.

But they’re not doing it just to build a better clock.

“The goal of the Long Now Foundation,” explains its Executive Director Alexander Rose, “is fundamentally to foster long term responsibility and to think about the future in much deeper terms.”

He calls the enormous, slow-ticking timepiece an icon of long-term thinking, one of many projects Long Now has launched on that scale.

“There’s certain problems such as climate change, or education or things like that that can only be solved if you’re thinking on a multi-generational or even longer time frame,” he said.

 

Ferrets and mammoths

One of those long-term projects is an effort to save the black-footed ferret. This endangered, New World weasel is vulnerable to the old-world disease known as plague.

The Long Now’s Revive and Restore project is exploring how to genetically modify the ferret’s DNA to resist plague.

Rose says that Revive and Restore is also looking for ways to bring back the woolly mammoth. 

“We’re sitting on the cusp of one of the very first times in human history where we can do that. That project has been pulling together different scientists as well as ecologists to figure out not only what species we could do but what we should do to help the environment.”

Disappearing languages are another Long Now priority. This century, thousands of rare human languages may disappear. The Long Now is partnering with linguists and native speakers to preserve these languages on line. The foundation also has created language “decoder rings.” Each of these palm-sized disks, made from long-lasting nickel, holds miniaturized language pages for over 1,000 languages.

University of Colorado archives director Heather Ryan has assisted what’s called the Rosetta Project. She says the Rosetta Disks are a great thought experiment for long-term thinking. And if we ever lose our on-line experts, she says, they may also be practical.

“Looking 10,000 years into the future, somebody could come across and . . . pick up the fact that there’s information etched on here. We can then find clues to all the languages of human civilization over time,” Ryan said.

In the here and now

To foster long-term responsibility, the Long Now Foundation sponsors talks and podcasts with visionaries, such as Dr. Larry Brilliant. The physician and epidemiologist is a former hippie and current philanthropist, who helped the World Health Organization eradicate smallpox.

Audience members say hearing these long-term thinkers gets them thinking about their future. One teenage boy announces, “Eventually, I want to make a difference in the world.” A man in the crowd observes, “We have to have a long-term view in order to have a long term life.”

 

As for pessimists who wonder, what’s the point of thinking 10,000 years ahead, when the world might not survive another 10 months, another member of the audience answers with a laugh, “Makes you wonder, but you’ve always got to keep your eye on the future or else you’ll be stuck. And you can’t get anything done if you’re stuck.”

By helping people care, dream and do, the Long Now Foundation plans to make the world a better place for a long time to come.

Twitter Eases 140-character Limit in Replies

Twitter has found more creative ways to ease its 140-character limit without officially raising it.

 

Now, the company says that when you reply to someone – or to a group – usernames will no longer count toward those 140 characters. This will be especially helpful with group conversations, where replying to two, three or more users at a time could be especially difficult with the character constraints.

 

When users reply, the names of the people they are replying to will be on top of the text of the actual tweet, rather than a part of it.

 

Last year, Twitter said it would stop counting photos, videos, quote tweets, polls and GIF animations toward the character limit. Twitter also said it would stop counting usernames, but the change did not go into effect until now.

 

Twitter, which has been struggling to attract new users, has been trying to appeal to both proponents and opponents by sticking to the current limit while allowing more freedom to express thoughts, or rants, through images and other media.

 

Twitter’s character limit was created so that tweets could fit into a single text message, back in the heyday of SMS messaging. But now, most people use Twitter through its mobile app. There isn’t the same technical constraint, just a desire on Twitter’s part to stay true to its roots.

 

Of course, there are ways to get around the limit , such as sending out multi-part tweets, or taking screenshots of text typed elsewhere.

The Long Now Thinks Very Far Ahead

In the U.S., people often measure “success” as fifteen minutes of fame, or a blockbuster financial quarter. This focus on short term results doesn’t always build the skills needed to solve long-term problems, such as reducing disease outbreaks or maintaining species diversity. Concerns about the nation’s short attention span have prompted some visionaries to create a playfully serious way to think ahead. From San Francisco, Shelley Schlender reports about the Long Now Foundation.

Vote to Repeal US Broadband Privacy Rules Sparks Interest in VPNs

The vote by the U.S. Congress to repeal rules that limit how internet service providers can use customer data has generated renewed interest in an old internet technology: virtual private networks, or VPNs.

VPNs cloak a customer’s web-surfing history by making an encrypted connection to a private server, which then searches the Web on the customer’s behalf without revealing the destination addresses. VPNs are often used to connect to a secure business network, or in countries such as China and

Turkey to bypass government restrictions on Web surfing.

Privacy-conscious techies are now talking of using VPNs as a matter of course to guard against broadband providers collecting data about which internet sites and services they are using.

“Time to start using a VPN at home,” Vijaya Gadde, general counsel of Twitter Inc, said in a tweet on Tuesday that was retweeted by Twitter Chief Executive Jack Dorsey.

Gadde was not immediately available for comment. Twitter said she was commenting in her personal capacity and not on behalf of the company.

The Republican-led U.S. House of Representatives voted 215-205 on Tuesday to repeal rules adopted last year by the Federal Communications Commission under then-President Barack Obama to require broadband providers to obtain consumer consent before using their data for advertising or marketing.

The U.S. Senate, also controlled by Republicans, voted 50-48 last week to reverse the rules. The White House said President Donald Trump supported the repeal measure.

Supporters of the repeal said the FCC unfairly required internet service providers like AT&T Inc, Comcast Corp and Verizon Communications Inc to do more to protect customers’ privacy than websites like Alphabet Inc’s

Google or Facebook Inc.

Critics said the repeal would weaken consumers’ privacy protections.

VPN advantages, drawbacks

Protected data includes a customer’s web-browsing history, which in turn can be used to discover other types of information, including health and financial data.

Some smaller broadband providers are now seizing on privacy as a competitive advantage. Sonic, a California-based broadband provider, offers a free VPN service to its customers so they can connect to its network when they are not home. That ensures that when Sonic users log on to wi-fi at a coffee shop or hotel, for example, their data is not collected by that establishment’s

broadband provider.

“We see VPN as being important for our customers when they’re not on our network. They can take it with them on the road,” CEO Dane Jasper said.

In many areas of the country, there is no option to choose an independent broadband provider and consumers will have to pay for a VPN service to shield their browsing habits.

Private Internet Access, a VPN provider, took a visible stand against the repeal measure when it bought a full-page ad in the New York Times on Sunday. But the company, which boasts about a million subscribers, potentially stands to benefit from the legislation, acknowledged marketing director Caleb Chen.

VPNs have drawbacks. They funnel all user traffic through one point, so they are an attractive target for hackers and spies. The biggest obstacle to their routine use as a privacy safeguard is that they can be too much of a hassle to set up for many customers. They also cost money.

“The further along toward being a computer scientist you have to be to use a VPN, the smaller a portion of the population we’re talking about that can use it,” said Ernesto Falcon, a legislative counsel for the Electronic Frontier Foundation, which opposed the bill.

Advanced Trash-to-Fuel Plant Goes Online in Israel

While President Trump’s latest executive order gives renewed life to power plants that burn coal, energy companies continue to seek and find alternative, less expensive and cleaner sources of fuel. One possibility is turning trash into fuel in an environmentally responsible way. VOA’s George Putic reports that authorities in Tel Aviv say their new garbage processing plant is on track to produce as much as 500 tons of fuel daily.

Tackling Global Health Care: Tips for Aspiring Entrepreneurs

Imagine a vaccine vial with a temperature-sensitive label that changes colors when exposed to excessive heat.

That’s the sort of technology that can make a huge difference for doctors working in challenging conditions, allowing them to determine at-a-glance whether heat-sensitive vaccines are viable.

The vaccine vial monitor is one of the projects at the Program for Appropriate Technology in Health (PATH), an international nonprofit based in Seattle with more than 22 offices around the world, including sub-Saharan Africa, India and Southeast Asia.

The organization partners with foundations, non-governmental organizations and governments to expedite the development of global health solutions such as vaccines, drugs and medical devices. PATH’s aim is to help deliver breakthroughs in drug and medical devices on a global scale.

Tribendimidine (TrBD) is one of those potential breakthroughs — a drug treatment for soil-transmitted helminths, or intestinal worm infections.

According to the World Health Organization, over 1.5 billion people, or 24 percent of the global population, have acquired soil-transmitted helminths infections. Tropical and subtropical regions of the world are most affected, with the highest rates of incidences in sub-Saharan Africa, the Americas, China and East Asia.

The development of new drugs like TrBD helps deter increasing resistance to existing drugs, when used in tandem with or as a replacement for these drugs.

Advice for entrepreneurs

David Shoultz, program leader for drug development at PATH, considers three factors essential to the long-term success of health care solutions, and advises aspiring entrepreneurs to keep them in mind: demand, cost and consumer-oriented product design.

“Unless we understand what the user is looking for and if we can then actually project what the demand will be … any technology, no matter how good it is, is likely to fall flat,” he said.

Shoultz recommends entrepreneurs find partners who can be a bridge into the global health arena.

“It may be that the entrepreneur truly does have a brilliant idea and it’s already available in a different setting,” he said. Organizations like PATH and the Bill and Melinda Gates Foundation can help filter and shape ideas, along with facilitating important industry connections.

Cost is another important consideration for entrepreneurs. Medical technologies developed in high-income countries can be less accessible to those in middle- or low-income countries, which is why Shoultz advises entrepreneurs to keep prices as low as possible.

For example, PATH’s drug for soil-transmitted helminths will sell for $0.06 to $0.07 cents a tablet.

“To be honest, there are comparable drugs that are even a little bit less expensive than that,” noted Shoultz, “We’re constantly trying to think of, OK, how could we make it even a little bit less expensive.'”

WATCH: Shoultz Talks about Common Mistakes by Entrepreneurs

Ultra Rice

Global entrepreneurs should also consider end-users not just as patients, but as consumers, Shoultz said.

“Sometimes we think about consumers or users in low-income settings as being very utilitarian, and in fact, my experience … is that they’re looking for the same thing that all of us are looking for in consumer goods — they do want to be excited and delighted,” he said.

To that end, PATH developed a rice fortification technology called Ultra Rice in which grains made from rice flour are fortified with vitamins and minerals and produced to resemble real rice grains. The Ultra Rice grains are then mixed with local, natural rice supplies to significantly boost their nutritional value.

The product aids those around the world suffering from micronutrient deficiencies, of which the United Nations World Food Program says there are 2 billion.

“I think really understanding the consumer impulse … is critically important, rather than just imagining that we’re going to build drab or utilitarian tools, because that’s not very exciting to consumers, regardless of their income level,” Shoultz said.

Silicon Valley Experts Help International Startups Struggling With Growth

When he was growing up in Hyderabad, India, Ravindra Sunku, 52, could see and smell the burning kerosene and wood his neighbors used to cook.

It stuck in his memory people he knew might have suffered from lung disease caused from what they inhaled by doing something as simple as cooking dinner.

Now a tech executive in Silicon Valley, Sunku recently was able to use his professional skills to help a Kenyan organization that makes clean cook stoves that promise to save lives and reduce deforestation. 

“I’ve grown up in India.  I’ve seen the hardship,” he said.  “This could have saved someone in my childhood.”

Sunku volunteered through RippleWorks, a unique mentorship program in Silicon Valley that connects tech professionals with startups around the world that have a social mission.

RippleWorks has helped 28 projects and plans to help 40 more this year.  It picks firms that are focused improving education, healthcare, clean energy technology and financial access.

The companies helped include NeoGrowth, a firm in Mumbai, India, that provides access to short-term loans for small businesses.  Another is Zoona, which uses technology to provide financial services for people in places such as Malawi and Zambia.  In Mexico City, RippleWorks has connected a tech marketing expert with Cignifi, which provides credit to customers via mobile phones.

There are many global mentorship programs and startup incubators bringing together tech experts with entrepreneurs in developing countries. But RippleWorks  focuses on advising firms that have already launched and have found their niche.

It offers what its founder calls “mentorship in a box.”  The organization identifies a key problem for the companies and pairs them with an expert who has done the job before.  Then RippleWorks manages the project, setting up weekly video-conference meetings.

Doug Galen, RippleWorks co-founder and CEO, says the organization’s “secret sauce” is “project management to keep everyone on task.”

Tech Veterans Helping With Growth Hurdles

Sunku’s life took him from Hyderabad to Oklahoma, where he received a masters degree in industrial engineering.  He worked in a sheet metal factory near Los Angeles before heading to the San Francisco Bay Area where he worked in software.

As he juggled work and family, Sunku did volunteer stints in his community – all involving physical labor, such as building a playground or stuffing grocery bags for a food bank.

He had not considered that his job skills would be useful as well to a non-profit until he met RippleWorks and began his six-month volunteer stint with Burn Manufacturing in Nairobi, Kenya.  Since 2013, Burn has distributed 250,000 clean cook stoves.

Since its launch, Burn had grown big fast, with a factory, employees, products and customers.  It needed technology to track and manage everything from sales to payroll to supplies.

That’s where Sunku came in.

Once a week, Sunku arrived at work in San Francisco at 7 a.m. to video conference with the chief financial officer and general manager at Burn.  He also worked an additional two hours on the weekend on Burn-related projects and put in an additional hour working with the RippleWorks project manager.

Sunku is director of IT at StitchFix, a digital personalized fashion company.  He worked with the Burn team on its needs before acquiring a software system that would enable the organization to run more smoothly.  He also helped them create criteria for hiring technical help in Nairobi.

“It took me a bit to get comfortable,” he said.  “But once I could see that they were taking to what I was saying, it felt gratifying.”

Sunku’s experience culminated with a trip to Nairobi to work with Burn, which he was able to do because his firm, StitchFix, gives workers unlimited time off.

For Sunku, the experience was eye-opening.

“I never thought someone like me, originally from India who moved to the U.S. and has been in this country for more than 30 years, would make a contribution to Africa.”

US Vote to Repeal Broadband Privacy Rules Sparks Interest in VPNs

The vote by the U.S. Congress to repeal rules that limit how internet service providers can use customer data has generated renewed interest in an old internet technology: virtual private networks, or VPNs.

VPNs cloak a customer’s web-surfing history by making an encrypted connection to a private server, which then searches the Web on the customer’s behalf without revealing the destination addresses. VPNs are often used to connect to a secure business network, or in countries such as China and Turkey to bypass government restrictions on Web surfing.

Privacy-conscious techies are now talking of using VPNs as a matter of course to guard against broadband providers collecting data about which internet sites and services they are using.

“Time to start using a VPN at home,” Vijaya Gadde‏, general counsel of Twitter Inc, said in a tweet on Tuesday that was retweeted by Twitter Chief Executive Jack Dorsey.

Gadde was not immediately available for comment. Twitter said she was commenting in her personal capacity and not on behalf of the company.

The Republican-led U.S. House of Representatives voted 215-205 on Tuesday to repeal rules adopted last year by the Federal Communications Commission under then-President Barack Obama to require broadband providers to obtain consumer consent before using their data for advertising or marketing.

Elon Musk’s Latest Target: Brain-computer Interfaces

Tech billionaire Elon Musk is announcing a new venture called Neuralink focused on linking brains to computers.

The company plans to develop brain implants that can treat neural disorders —  and that may one day be powerful enough to put humanity on a more even footing with possible future superintelligent computers, according to a Wall Street Journal report citing unnamed sources.

Musk, a founder of both the electric-car company Tesla Motors and the private space-exploration firm SpaceX, has become an outspoken doomsayer about the threat artificial intelligence might one day pose to the human race.

Continued growth in AI cognitive capabilities, he and like-minded critics suggest, could lead to machines that can outthink and outmaneuver humans with whom they might have little in common.

In a tweet Tuesday, Musk gave few details beyond confirming Neuralink’s name and tersely noting the “existential risk” of failing to pursue direct brain-interface work.

 

Stimulating the brain

Some neuroscientists and futurists, however, caution against making overly broad claims for neural interfaces.

Hooking a brain up directly to electronics is itself not new. Doctors implant electrodes in brains to deliver stimulation for treating such conditions as Parkinson’s disease, epilepsy and chronic pain. In experiments, implanted sensors have let paralyzed people use brain signals to operate computers and move robotic arms. Last year , researchers reported that a man regained some movement in his own hand with a brain implant.

Musk’s proposal goes beyond this. Although nothing is developed yet, the company wants to build on those existing medical treatments as well as one day work on surgeries that could improve cognitive functioning, according to the Journal article.

Neuralink is not the only company working on artificial intelligence for the brain. Entrepreneur Bryan Johnson, who sold his previous payments startup Braintree to PayPal for $800 million, last year started Kernel, a company working on “advanced neural interfaces” to treat disease and extend cognition.

Risk of overhype

Neuroscientists posit that the technology that Neuralink and Kernel are working on may indeed come to pass, though it’s likely to take much longer than the four or five years Musk has predicted. Brain surgery remains a risky endeavor; implants can shift in place, limiting their useful lifetime; and patients with implanted electrodes face a steep learning curve being trained how to use them.

“It’s a few decades down the road,” said Blake Richards, a neuroscientist and assistant professor at the University of Toronto. “Certainly within the 21st century, assuming society doesn’t implode, that is completely possible.”

Amy Webb, CEO of Future Today Institute, pointed out that the Neuralink announcement is part of a much larger field of human-machine interface research, dating back over a decade, performed at the University of Washington, Duke University and elsewhere.

Too much hype from one “buzzy” announcement like Neuralink, she said, could lead to another “AI Winter.” That’s a reference to the overhype of AI during the Cold War, which was followed by a backlash and reduced research funding when its big promises didn’t materialize.

“The challenge is, it’s good to talk about potential,” Webb said. “But the problem is if we fail to achieve that potential and don’t start seeing all these cool devices and medical applications we’ve been talking about then investors start losing their enthusiasm, taking funding out and putting it elsewhere.”

Samsung Plans to Sell Refurbished Galaxy Note 7s

Tech giant Samsung Electronics plans to sell refurbished versions of the Galaxy Note 7 smartphones, the company said late on Monday, signaling the return of the model pulled from markets last year because of fire-prone batteries.

Samsung’s Note 7s were permanently scrapped in October after some phones self-combusted, prompting a global recall roughly two months after the launch of the near-$900 devices.

A subsequent investigation found manufacturing problems in batteries supplied by two companies — Samsung SDI Co and Amperex Technology.

Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries, raising speculation that Samsung will recoup some of its losses by selling refurbished Note 7s.

A person familiar with the matter told Reuters in January that it was considering the possibility of selling refurbished versions of the device or reusing some parts.

Samsung’s announcement that revamped Note 7s will go back on sale, however, surprised some with the timing – only days before it launches its new S8 smartphone on Wednesday in the United States, its first new premium phone since the debacle last year.

Under pressure to turn its image around after the burning battery scandal, Samsung had previously not commented on its plans for recovered phones.

“Regarding the Galaxy Note 7 devices as refurbished phones or rental phones, applicability is dependent upon consultations with regulatory authorities and carriers as well as due consideration of local demand,” Samsung said in a statement.

South Korea’s Electronic Times newspaper, citing unnamed sources, said on Tuesday that Samsung will start selling refurbished Note 7s in its home country in July or August and will aim to sell between 400,000 and 500,000 of the Note 7s using safe batteries.

Samsung said in a statement to Reuters that the company has not set specifics on refurbished Note 7 sales plans, including what markets and when they would go on sale, though it also said it does not plan to sell refurbished Note 7s in India or the United States.

The company said refurbished Note 7s will be equipped with new batteries that have gone through Samsung’s new battery safety measures.

“The objective of introducing refurbished devices is solely to reduce and minimize any environmental impact,” it said.

The company estimated that it took a profit hit of $5.5 billion over three quarters because of the Note 7’s troubles. It had sold more than 3 million of the phones before taking the model off the market.

Samsung also plans to recover and use or sell reusable components such as chips and camera modules, as well as rare metals such as copper, gold, nickel and silver from Note 7 devices it opts not to sell as refurbished products.

Environment rights group Greenpeace and others had urged Samsung to come up with environmentally friendly ways to deal with the recovered Note 7s. Greenpeace said in a separate statement on Monday that it welcomed Samsung’s decision and that the company should carry out its plans in a verifiable manner.

No Wi-Fi, No Internet, No Problem

Broadband access in the United States is not universal, with a longtime digital divide beween urban and rural areas.

But in one small town just four hours from Washington, D.C., there’s no internet service at all.

The town of Green Bank, West Virginia, is the site of the largest fully steerable radio telescope in the world, so internet connections and anything else that can create electromagnetic waves, such as microwave ovens, are banned.

It becomes apparent in Green Bank that visitors have to navigate the old-fashioned way: by reading road signs. That’s because GPS comes to a screeching halt as you approach this West Virginia town, which has two churches, an elementary school, a library and the world’s largest radio telescope.

Sherry, who manages the largest store in Green Bank, was born here so the lack of internet access is normal for her.

“Yes, we are different. Many would say that we live the old-fashioned way, in the past. But for us, it’s just the way of life that we have always lived,” Sherry said.

On her store wall, an artifact from the past … a phone attached to a wall jack … the only way to call someone in Green Bank.

No modern wireless conveniences, such as smartphones, are usable here.

Green Bank is frozen in time, somewhere in the 1950s, because there’s a 33,000-square-kilometer zone of silence due to the telescope. Cellphone towers are forbidden.

But that’s OK for residents because there are several payphones.

The closer you get to the telescope, the greater the restrictions. There’s a 16-kilometer radius around the observatory where radio-controlled items, even toys, cannot be used. Compliance with these conditions is strictly enforced.

Jonah Bauserman acts as a “technical” policeman. If he suspects there’s an unauthorized signal, he drives to the house and inspects it for prohibited devices.

“This equipment allows me to catch even the weakest signals that could affect the telescope,” Bauserman said.

Telescope employees even work in a special room — much like a sarcophagus — that blocks electromagnetic waves from leaving the interior.​

“Here imagine a submarine, water cannot get inside, and so this room is an electric submarine. No electromagnetic waves can get into this room, just as you can’t go beyond it,” Michael Holstein, an observatory officer, said.

The job of these scientists is to minimize the impact of outside interference on the radio telescope.

Only once a week, when there’s regularly scheduled maintenance, some prohibited devices are allowed near the telescope, Holstein said.

The size of a football field, the telescope is so sensitive it could pick up signals sent from an alien world. And scientists can’t wait for that to happen.

“All the signals that we now receive with the help of telescopes are signals that come from cosmic objects — stars, galaxies. We have not yet received anything from intelligent civilizations,” scientist Richard Lynch said.

Local people respect the work of the scientists. And they are more than happy to live life Wi-Fi free.

“When we want to meet friends, we just call each other on a wire phone. //// And instead of sitting in front of your screen, we talk, we go fishing, to the mountains,” resident Sherry said.

For the latest news, residents read the weekly local newspaper. When she’s looking for a phone number, Sherry reaches for the phone book.

And instead of Facebook, Sherry enjoys daily conversations with her customers. In this town, everyone knows each other and communication is face to face.