Chinese gaming and social media company Tencent Holdings Ltd. on Thursday flagged video games and ad sales as areas where it thinks it could help Snapchat owner Snap after acquiring a 12 percent stake in the U.S. firm.

Snap disclosed in a U.S. regulatory filing on Wednesday that Tencent recently bought 145.8 million of its shares on the open market, fueling investor speculation about how the two companies might work together.

The U.S. social media company has struggled since its March initial public offering to meet analyst expectations for user growth, and it is locked in fierce competition for users and ad dollars with Facebook Inc.

In describing its stake, Tencent, the world’s largest gaming company by revenue, implied a close relationship with Snap that could go beyond passive investing and involve assisting the U.S. company with strategy.

Investors treated Tencent’s new stake as an investment rather than a step toward an acquisition, while analysts viewed the move as potentially more beneficial for the Chinese company than for Snap.

Shares in Snap fell 4.3 percent on Thursday to $12.35, adding to a 14.6 percent loss in the previous session. Snap went public at $17 a share.

Morgan Stanley analysts late on Wednesday cut their rating on the stock to “underweight” because of competition from Facebook’s Instagram, which has introduced features that mimic Snapchat’s disappearing messages. A separate Morgan Stanley division was lead underwriter for Snap’s IPO.

Tencent’s shares do not have voting power and the company will not have a board seat. Snap said in its filing on Wednesday that Tencent notified it of the share purchases this month.

“The investment enables Tencent to explore cooperation opportunities with the company on mobile games publishing and newsfeed as well as to share its financial returns from the growth of its businesses and monetization in the future,” Tencent said in an emailed statement. It also referred to the potential for newsfeed ads.

Redesign plan

It was not immediately clear if Snap has the same plan.

The California-based company declined to comment beyond its filing, in which it said it was inspired by Tencent’s creativity and entrepreneurial spirit and grateful to continue a productive relationship.

Snapchat does not have a Facebook-style newsfeed, but said on Tuesday that it was planning a redesign that could include such a feature.

Last year, PepsiCo Inc’s Gatorade ran an interactive video game ad on Snapchat featuring tennis star Serena Williams.

Beyond that and a few similar examples, the app has not offered mobile games.

Analysts said Tencent has benefited from its social media apps for the phenomenal popularity of its smartphone games such as Honour of Kings, and will need the help of local networks to fuel overseas growth.

Honour of Kings, based on Chinese historical characters, is the top-grossing mobile game in the world. It became so popular that Tencent in July curbed play time amid reports of addiction among children.

Tencent also owns Epic Games, developer of League of Legends, which is the most popular computer game in the United States and Europe according to research firm Newzoo.

Banned in China

Like other U.S. social networks, Snapchat is banned in China, although videos originating there are visible on the network presumably because of technological workarounds.

It is unlikely Snap “would ever be allowed to establish a foothold in China even if their relationship with Tencent were deeper,” Brian Wieser, senior analyst at Pivotal Research Group in New York said in a client note.

The companies operate on different scales. Tencent’s holdings include messaging apps QQ and WeChat, both ubiquitous in China, and its market capitalization of $469 billion is among the largest in the world. Snap’s is $15 billion.

“The China market is in some ways more advanced in social media and messaging than the U.S. is,” said Rebecca Fannin, founder of Silicon Dragon, a website about China and California’s Silicon Valley.

“Tencent might have teams come in and work with them,” Fannin said.

Tencent has global aspirations and may be buying shares with that strategy in mind, said Lindsay Conner, a Los Angeles lawyer who has represented Chinese companies in the United States.

“They often invest in companies to have a seat at the table, to understand businesses better, to see where the leading edge is between technology and content, and to have an insight into technology they should adopt or license,” he said.

Tencent first became an investor in Snap in 2013. The total size of its investment has not been disclosed.
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The outsourcing industry in the Philippines, which has dethroned India as the country with the most call centers in the world, is worried that the rise of artificial intelligence (AI) will eat into the $23 billion sector.

AI-powered translators could dilute the biggest advantage the Philippines has, which is the wide use of English, an industry meeting was told this week. Other AI applications could take over process-driven jobs.

The Philippines’ business process outsourcing (BPO) industry is an economic lifeline for the Southeast Asian nation of 100 million people. It employs about 1.15 million people and, along with remittances from overseas workers, remains one of the top two earners of foreign exchange.

“I don’t think our excellent command of spoken English is going to really be a protection five, 10 years from now. It really will not matter,” said Rajneesh Tiwary, chief delivery officer at Sutherland Global Services.

The Philippines, which was an American colony in the first half of the 20th century, overtook India in 2011 with the largest number of voice-based BPO services in the world.

“There’s definitely reasons to be concerned, because technology may be able to replace some of what could happen in voice,” Eric Simonson, managing partner of research at Everest Group, a management consulting and research firm, told Reuters.

AI, which combs through large troves of raw data to predict outcomes and recognize patterns, is expected to replace 40,000 to 50,000 “low-skilled” or process-driven BPO jobs in the next five years, said Rey Untal, president and chief executive officer of the IT & Business Process Association of the Philippines (IBPAP).

Contact centers make up four-fifths of the Philippines’ total BPO industry, which accounts for 12.6 percent of the global market for BPO, according to IBPAP.

U.S. is biggest customer

BPO firms in the Philippines list Citibank, JPMorgan, Verizon, Convergys and Genpact among their clients. While the United States remains the biggest customer for the industry, demand for BPO services from Europe, Australia and New Zealand is also growing.

The Philippines’ share of the global outsourcing pie, estimated to reach about $250 billion by 2022, is forecast by the industry to reach 15 percent by that year.

To get there however, the Southeast Asian nation must prove to the world it has more to offer than just a pool of English-speaking talent. BPO executives said the country has to take on high-value outsourcing jobs in research and analytics and turn the headwinds from artificial intelligence into an opportunity.

The key to staying relevant and ahead of the competition, they said, is to ensure workers are trained in areas like data analytics, machine learning and data mining.

“You will see in the next few years more automation coming in the way we do things in IT and the BPO industry, robotic processing, the use of chat bots,” Luis Pined, president of IBM Philippines, told Reuters.

“If we are ahead of the game, we will be at an advantage where people will give us more work, because we are cheaper and productive,” Pined said.

IBM Philippines divested its voice business in 2013.

IBPAP has projected a rise in the number of mid- and high-skilled jobs, or those that require abstract thinking and specialized expertise, which should bring the overall head count in the BPO sector to 1.8 million by 2022.

Augmenting the English language skills of the Philippines with technology will be a “game changer,” said Untal, the head of the association. “Who else can compete with us?”
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Disguised Russian agents on Twitter rushed to deflect scandalous news about Donald Trump just before last year’s presidential election while straining to refocus criticism on the mainstream media and Hillary Clinton’s campaign, according to an Associated Press analysis of since-deleted accounts.

Tweets by Russia-backed accounts such as “America_1st_” and “BatonRougeVoice” on October 7, 2016, actively pivoted away from news of an audio recording in which Trump made crude comments about groping women, and instead touted damaging emails hacked from Clinton’s campaign chairman John Podesta.

Since early this year, the extent of Russian intrusion to help Trump and hurt Clinton in the election has been the subject of both congressional scrutiny and a criminal investigation by special counsel Robert Mueller. In particular, those investigations are looking into the possibility of collusion between the Trump campaign and the Russians.

AP’s analysis illuminates the obvious strategy behind the Russian cyber meddling: swiftly react, distort and distract attention from any negative Trump news.

The AP examined 36,210 tweets from Aug. 31, 2015, to Nov. 10, 2016, posted by 382 of the Russian accounts that Twitter shared with congressional investigators last week. Twitter deactivated the accounts, deleting the tweets and making them inaccessible on the internet. But a limited selection of the accounts’ Twitter activity was retrieved by matching account handles against an archive obtained by AP.

“MSM [the mainstream media] is at it again with Billy Bush recording … What about telling Americans how Hillary defended a rapist and later laughed at his victim?” tweeted the America_1st_ account, which had 25,045 followers at its peak, according to metadata in the archive. The tweet went out the afternoon of Oct. 7, just hours after The Washington Post broke the story about Trump’s comments to Bush, then host of Access Hollywood, about kissing, groping and trying to have sex with women, saying, “when you’re a star, they let you do it.”

Within an hour of the Post’s story, WikiLeaks unleashed its own bombshell about hacked email from Podesta’s account, a release the Russian accounts had been foreshadowing for days.

“WikiLeaks’ [founder Julian] Assange signals release of documents before U.S. election,” tweeted both “SpecialAffair” and “ScreamyMonkey” within a second of each other on Oct. 4. “SpecialAffair,” an account describing itself as a “Political junkie in action,” had 11,255 followers at the time. “ScreamyMonkey,” self-described as a “First frontier.News aggregator,” had 13,224. Both accounts were created within three days of each other in late December 2014.

Twitter handed over the handles of 2,752 accounts it identified as coming from Russia’s Internet Research Agency to congressional investigators ahead of the social media giant’s Oct. 31 and Nov. 1 appearances on Capitol Hill. It said 9 percent of the tweets were election-related but didn’t make the tweets themselves public.

That makes the archive the AP obtained the most comprehensive historical picture so far of Russian activity on Twitter in the crucial run-up to the Nov. 8, 2016, vote. Twitter policy requires developers who archive its material to delete tweets from suspended accounts as soon as reasonably possible, unless doing so would violate the law or Twitter grants an exception. It’s possible the existence of the deleted tweets in the archive obtained by the AP runs afoul of those rules.

Earlier activity

The Russian accounts didn’t just spring into action at the last minute. They were similarly active at earlier points in the campaign.

When Trump reversed himself on a lie about Barack Obama’s birthplace on Sept. 17, declaring abruptly that Obama “was born in the United States, period,” several Russian accounts chimed in to echo Trump’s subsequent false claim that it was Clinton who had started the birther controversy.

Others continued to push birther narratives. The Russian account TEN_GOP, which many mistook for the official account of the Tennessee Republican Party, linked to a video that claimed that Obama “admits he was born in Kenya.” But the Russian accounts weren’t in lockstep. The handle “hyddrox” retweeted a post by the anti-Trump billionaire Mark Cuban that the “MSM [mainstream media] is being suckered into chasing birther stories.”

On Sept. 15, Clinton returned to the campaign trail following a bout with pneumonia that caused her to stumble at a 9/11 memorial service.

The Russian account “Pamela_Moore13” noted that her intro music was “I Feel Good” by James Brown — then observed that “James Brown died of pneumonia,” a line that was repeated at least 11 times by Russian accounts, including by “Jenn_Abrams,” which had 59,868 followers at the time.

According to several obituaries, Brown died of congestive heart failure related to pneumonia.

Racial discord also figured prominently in the tweets, just as it did with many of the ads Russian trolls had purchased on Facebook in the months leading up to and following the election. One Russian account, “Blacks4DTrump,” tweeted a Trump quote on Sept. 16 in which he declared “it is the Democratic party that is the party of slavery, the party of Jim Crow & the party of opposition.”

TEN_GOP, meanwhile, asked followers to “SPREAD the msg of black pastor explaining why African-Americans should vote Donald Trump!”
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U.S. President Donald Trump went around and over the “Great Firewall” of China in a late-night tweet in Beijing as he thanked his hosts for a rare tour of the Forbidden City and a private dinner at the sprawling, centuries-old palace complex.

Many Western social media platforms such as Twitter and Facebook are banned in China. A sophisticated system has been built to deny online users within China access to blocked content.

That was not an issue for Trump, known for tweeting to his 42.3 million followers at any hour of the day, Wednesday, the day he arrived in Beijing.

“On behalf of @FLOTUS Melania and I, THANK YOU for an unforgettable afternoon and evening at the Forbidden City in Beijing, President Xi and Madame Peng Liyuan. We are looking forward to rejoining you tomorrow morning!”

Trump even changed his Twitter banner, uploading a photograph of himself and Melania with Chinese President Xi Jinping and his wife, Peng Liyuan, during a Chinese opera performance at the Forbidden City.

The Twitter banner upload did not go unnoticed by Chinese state media, with state broadcaster CCTV flashing screenshots of the photograph Thursday.

Trump’s visit was also the third-most talked-about topic on Chinese social media platform Weibo over the last 24 hours, trailing only the birthday of a singer in a Chinese boy band and a weekly Asian pop song chart.

Many people wondered how Trump managed to evade China’s tough internet controls.

“I guess he must have done it via WiFi on a satellite network,” said a user on Weibo.

Many foreigners log on to virtual private networks (VPNs) to access content hosted outside of China. Another option is to sign up for a data-roaming service before leaving one’s home country.

Not all of Trump’s tweets in China were bright and cheerful.

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Executives from Google, Facebook and Twitter faced anger from lawmakers last week over their platforms’ roles in Russian interference into the 2016 election. But for Silicon Valley, the biggest challenge lies ahead as tech companies look for ways to work with a U.S. Congress intent on closing legal loopholes before 2018 midterm elections.

Congressional scrutiny showed U.S. law has fallen behind the rapid growth of social media. Without rules governing paid political advertising on social media, foreign agents were free to post false or inflammatory material in an attempt manipulate public opinion. But lawmakers remain optimistic about the opportunity to learn from the past.

“If there is a place that has ever understood change, it’s Silicon Valley. It is based on disruption. It’s based on people taking risks,” Representative Anna Eshoo, a California Democrat, told VOA.

Greater transparency

Eshoo, whose congressional district covers part of Silicon Valley, has been a longtime advocate for greater transparency in the more traditional fields of TV and print political advertising.

“When citizens know who has paid for something, it has an effect on their thinking,” Eshoo said. “It doesn’t mean that there wouldn’t still be Americans that would like that divisive ad. But at least they’ll know where it comes from, and you can have a much clearer debate about who is saying what and what they are attempting to do.”

The HONEST Ads Act, a legislative proposal recently introduced in both houses of Congress, follows along those lines.

If passed, the bill would regulate online political ads under the same rules as broadcast advertisements, requiring companies to keep a public database storing those ads and providing information about their funding.

“Americans deserve to know who’s paying for the online ads,” Democratic Senator Amy Klobuchar of Minnesota, a co-sponsor of the bill, said last month. “Even if the Russian interference hadn’t occurred, we should still be updating our laws. Our laws should be as sophisticated as those who are trying to manipulate us.”

“Creating a database like that is going to be hard and complicated and messy. It’s a good idea that’s going to have a tough execution,” Dave Karpf, a professor of political communication at George Washington University, told VOA.

Karpf said that while there are no perfect solutions, it’s important to recognize the tech companies for what they’ve become.

“Facebook and Google are media companies — they’re just different media companies then we’re used to seeing,” he said. “They’re not broadcasters, but they are information platforms. And they’re quasi-monopolies — even a benevolent monopoly is a bad thing for public discourse and public knowledge.”

But none of the social media heads would fully commit to support of the bill as it now stands during their congressional testimony, appearing instead to favor a self-policing approach.

Battling fake news

Addressing paid political advertisements on social media platforms is just one part of the puzzle. The 2016 election revealed a vast ecosystem of fake news that will be almost impossible to police.

“What’s an even greater problem is that the Russians and others are setting up sites to deliberately disseminate misinformation — false news, fake news, what have you — they are not identifying themselves as Russian-sponsored,” said Mark Jacobson, a professor at Georgetown University and co-author of an October 2017 report on Russian cybermeddling.

“This is the larger problem for Facebook and other social media companies — how to handle the deliberate disinformation — and I’m not so sure the solution is legislative,” Jacobson said.

Eshoo downplayed talk that these challenges signal a downturn for tech innovators, saying it’s time lawmakers, companies and citizens took on a shared responsibility.

“We need to do a much better job with this,” she said. “We’re going to need them to cooperate with us. I don’t think that there has to be a slugfest on this.” She said the social media companies need to tell Congress how, in terms of their engineering and their algorithms, they can best accomplish what lawmakers set forth.
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The ScanPyramid team made news last week when they announced the discovery of a ‘void’ inside the Great Pyramid of Giza. And while the void may remain a mystery, the team’s detailed map of the pyramid now allows visitors to roam its depths from anywhere in the world. VOA’s Kevin Enochs reports.
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After pledging to do more to combat foreign interference on social media platforms, the heads of Facebook, Google and Twitter will have to work with Congress to find a way forward. VOA’s Congressional reporter Katherine Gypson sits down with California Congresswoman Anna Eshoo, who represents Silicon Valley, to learn where the debate over the role of social media in American politics heads next.
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The Texas church massacre is providing a familiar frustration for law enforcement: FBI agents are unable to unlock the gunman’s encrypted cellphone to learn what evidence it might hold.

But while heart-wrenching details of the rampage that left more than two dozen people dead might revive the debate over the balance of digital privacy rights and national security, it’s not likely to prompt change anytime soon.

Congress has not shown a strong appetite for legislation that would force technology companies to help the government break into encrypted phones and computers. And the fiery public debate surrounding the FBI’s legal fight with Apple Inc. has largely faded since federal authorities announced they were able to access a locked phone in a terror case without the help of the technology giant.

As a candidate, Donald Trump called on Americans to boycott Apple unless it helped the FBI hack into the phone, but he hasn’t been as vocal as president.

Still, the issue re-emerged Tuesday, when Christopher Combs, the special agent in charge of the FBI’s San Antonio division, said agents had been unable to get into the cellphone belonging to Devin Patrick Kelley, who slaughtered much of the congregation in the middle of a Sunday service.

“It highlights an issue you’ve all heard about before. With the advance of the technology and the phones and the encryption, law enforcement is increasingly not able to get into these phones,” Combs told reporters, saying the device was being flown to an FBI lab for analysis.

Combs didn’t identify the make or model, but a U.S. official briefed by law enforcement told The Associated Press it was an Apple iPhone.

“We’re working very hard to get into that phone, and that will continue until we find an answer,” Combs said.

Combs was telegraphing a longstanding frustration of the FBI, which claims encryption has stymied investigations of everything from sex crimes against children to drug cases, even if they obtain a warrant for the information. Agents have been unable to retrieve data from half the mobile devices – more than 6,900 phones, computers and tablets – that they tried to access in less than a year, FBI Director Christopher Wray said last month, wading into an issue that also vexed his predecessor, James Comey. Comey spoke before Congress and elsewhere about the bureau’s inability to access digital devices. But the Obama White House never publicly supported legislation that would have forced technology companies to give the FBI a back door to encrypted information, leaving Comey’s hands tied to propose a specific legislative fix.

Bad idea, some believe

Security experts generally believe such encryption backdoors are a terrible idea that could expose a vast amount of private, business and government data to hackers and spies. That’s because those backdoor keys would work for bad guys as well as good guys – and the bad guys would almost immediately target them for theft, and might even be able to recreate them from scratch.

Deputy Attorney General Rod Rosenstein took aim at Silicon Valley’s methods for protecting privacy during a speech last month, saying Trump’s Justice Department would be more aggressive in seeking information from technology companies. He took a harder line than his predecessors but stopped short of saying what specific steps the administration might take.

Washington has proven incapable of solving a problem that an honest conversation could fix, said David Hickton, a former U.S. attorney who now directs a cyber law institute at the University of Pittsburgh.

“We wait for a mass disaster to sharpen the discussion about this, when we should have been talking about it since San Bernardino,” he said. “Reasonable people of good will could resolve this problem. I don’t think it’s dependent on the political wins or who is the FBI director. It’s begging for a solution.”

Even so, the facts of the church shooting may not make it the most powerful case against warrant-proof encryption. When the FBI took Apple to court in February 2016 to force it to unlock the San Bernardino shooter’s phone, investigators believed the device held clues about whom the couple communicated with and where they may have traveled.

But Combs didn’t say what investigators hoped to retrieve from Kelley’s phone, and investigators already have ample information about his motive. Authorities in Texas say the church shooting was motivated by the gunman’s family troubles, rather than terrorism, and investigators have not said whether they are seeking possible co-conspirators.

Investigators may have other means to get the information they seek. If the Texas gunman backed up his phone online, they can get a copy of that with a legal order – usually a warrant. They can also get warrants for any accounts he had at server-based internet services such as Facebook, Twitter and Google.

In the California case, the FBI ultimately broke into the phone by paying an unidentified vendor for a hacking tool to access the phone without Apple’s help, averting a court battle.

The FBI has not yet asked Apple for help unlocking Kelley’s phone as it continues to analyze the device, according to the U.S. official, who was not authorized to discuss the case and did so on condition of anonymity. Another person familiar with the matter, who also spoke on condition of anonymity because of sensitivity of the discussions, said Apple contacted the FBI on its own to offer technical advice after learning from a Texas news conference that the bureau was trying to access the cellphone.

Former federal prosecutor Joseph DeMarco, who filed a friend of the court brief on behalf of groups that supported the Justice Department against Apple, said he was hopeful the case would spur fresh discussion. If not by itself, he said, the shooting could be one of several cases that prompt the Justice Department to take other technology companies to court.

“Eventually, the courts will rule on this or a legislative fix will be imposed,” he said. “Eventually, the pressure will mount.”
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German bureaucrats — notorious for their ability to create lengthy tongue twisters consisting of one single word — are celebrating the doubling of Twitter’s character limit.

Twitter announced Tuesday it’s increasing the limit for almost all users of the messaging service from 140 to 280 characters, prompting a mix of delighted and despairing reactions.

Waking up to the news Wednesday, Germany’s justice ministry wrote that it can now tweet about legislation concerning the transfer of oversight responsibilities for beef labeling.

The law is known in German as the Rindfleischetikettierungsueberwachungsaufgabenuebertragungsgesetz.

Munich police, meanwhile, said that “at last” they won’t need abbreviations to tweet about accidents involving forklift drivers, or Niederflurfoerderfahrzeugfuehrer.

Government spokesman Steffen Seibert made clear he’ll keep it short, quoting Anton Chekhov: “Brevity is the sister of talent.”
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To learn more about how stars are formed, astronomers look at light coming from deep space that illuminate events that happened billions of years ago. Cosmic dust, vapor in the earth’s atmosphere and light pollution can obscure that vision, but scientists at NASA found a way around all this by placing a sophisticated infrared telescope aboard a high-flying aircraft. VOA’s George Putic has more.
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Microsoft and the U.N. Refugee Agency have partnered to teach about two dozen young refugees from around East Africa how to code and develop software. For VOA, Lameck Masina has the story from the Dzaleka refugee camp in central Malawi.
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A team of scientists who last week announced the discovery of a large void inside the Great Pyramid of Giza have created a virtual reality tour that allows users to “teleport” themselves inside the structure and explore its architecture.

Using 3-D technology, the Scan Pyramids Project allows visitors wearing headsets to take a guided tour inside the Grand Gallery, the Queen’s Chamber and other ancient rooms not normally accessible to the public, without leaving Paris.

“Thanks to this technique, we make it possible to teleport ourselves to Egypt, inside the pyramid, as a group and with a guide,” said Mehdi Tayoubi, co-director of Scan Pyramids, which on November 2 announced the discovery of a mysterious space inside the depths of the Pyramid.

The void itself is visible on the tour, appearing like a dotted cloud.

“What is new in the world of virtual reality is that from now on, you are not isolated,” Tayoubi said. “You’re in a group — you can take a tour with your family. And you can access places which you usually can’t in the real pyramid.”

While partly designed as a fun experience, the “collaborative immersion” project allows researchers to improve the technologies they used to detect the pyramid void and think about what purpose it may have served.

Ancient wonder

The pyramid, built around 2,500 B.C. and one of the seven wonders of the ancient world, was a monumental tomb soaring to a height of 479 feet (146 meters). Until the Eiffel Tower was built in 1889, the Great Pyramid stood as the tallest man-made structure for more than 4,000 years.

While there are passageways into it and chambers in various parts, much of the internal structure had remained a mystery until a team from France’s HIP Institute used an imaging method based on cosmic rays to gain a view inside.

So-called muon particles, which originate from interactions with rays from space and atoms in Earth’s upper atmosphere, are able to penetrate hundreds of meters through stone before being absorbed. That allows for mapping inside stone structures.

“Muon tomography has really improved a lot due to its use on the pyramid, and we think that muography will have other applications in other fields,” said Tayoubi. “But we also wanted to innovate and imagine devices to allow the wider public to understand what this pyramid is, understand it from within.”

When looking through their 3-D goggles, visitors can see the enormous stones of the pyramid as if they were real, and walk virtually along its corridors, chambers and hidden spaces.

As they approach the pyramid from the outside, the tour even includes audio of Cairo’s deafening and ever-present traffic.
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