Israel’s Cognyte Won Tender to Sell Spyware to Myanmar Before Coup, Documents Show

Israel’s Cognyte Software Ltd won a tender to sell intercept spyware to a Myanmar state-backed telecommunications firm a month before the Asian nation’s February 2021 military coup, according to documents reviewed by Reuters.

The deal was made even though Israel has claimed it stopped defense technology transfers to Myanmar following a 2017 ruling by Israel’s Supreme Court, according to a legal complaint recently filed with Israel’s attorney general and disclosed Sunday.

While the ruling was subjected to a rare gag order at the request of the state and media cannot cite the verdict, Israel’s government has publicly stated on numerous occasions that defense exports to Myanmar are banned.

The complaint, led by high-profile Israeli human rights lawyer Eitay Mack who spearheaded the campaign for the Supreme Court ruling, calls for a criminal investigation into the deal.

It accuses Cognyte and unnamed defense and foreign ministry officials who supervise such deals of “aiding and abetting crimes against humanity in Myanmar.”

The complaint was filed on behalf of more than 60 Israelis, including a former speaker of the house as well as prominent activists, academics and writers.

The documents about the deal, provided to Reuters and Mack by activist group Justice for Myanmar, are a January 2021 letter with attachments from Myanmar Posts and Telecommunications (MPT) to local regulators that list Cognyte as the winning vendor for intercept technology and note the purchase order was issued “by 30th Dec 2020.”

Intercept spyware can give authorities the power to listen in on calls, view text messages and web traffic including emails, and track the locations of users without the assistance of telecom and internet firms.

Representatives for Cognyte, Myanmar’s military government and MPT did not respond to multiple Reuters requests for comment. Japan’s KDDI Corp and Sumitomo Corp, which have stakes in MPT, declined to comment, saying they were not privy to details on communication interception.

Israel’s attorney general did not respond to requests for comment about the complaint. The foreign affairs ministry did not respond to requests for comment about the deal, while the defense ministry declined to comment.

Two people with knowledge of Myanmar’s intercept plans separately told Reuters the Cognyte system was tested by MPT.

They declined to be identified for fear of retribution by Myanmar’s junta.

MPT uses intercept spyware, a source with direct knowledge of the matter and three people briefed on the issue told Reuters although they did not identify the vendor. Reuters was unable to determine whether the sale of Cognyte intercept technology to MPT was finalized.

Even before the coup, public concern had mounted in Israel about the country’s defense exports to Myanmar after a brutal 2017 crackdown by the military on the country’s Rohingya population while Aung San Suu Kyi’s government was in power. The crackdown prompted the petition led by Mack that asked the Supreme Court to ban arms exports to Myanmar.

Since the coup, the junta has killed thousands of people including many political opponents, according to the United Nations.

Cognyte under fire

Many governments around the world allow for what are commonly called “lawful intercepts” to be used by law enforcement agencies to catch criminals but the technology is not ordinarily employed without any kind of legal process, cybersecurity experts have said.

According to industry executives and activists previously interviewed by Reuters, Myanmar’s junta is using invasive telecoms spyware without legal safeguards to protect human rights.

Mack said Cognyte’s participation in the tender contradicts statements made by Israeli officials after the Supreme court ruling that no security exports had been made to Myanmar.

While intercept spyware is typically described as “dual-use” technology for civilian and defense purposes, Israeli law states that “dual-use” technology is classified as defense equipment.

Israeli law also requires companies exporting defense-related products to seek licenses for export and marketing when doing deals. The legal complaint said any officials who granted Cognyte licenses for Myanmar deals should be investigated. Reuters was unable to determine whether Cognyte obtained such licenses.

Around the time of the 2020 deal, the political situation in Myanmar was tense with the military disputing the results of an election won by Suu Kyi.

Norway’s Telenor, previously one of the biggest telecoms firms in Myanmar before withdrawing from the country last year, also said in a Dec. 3, 2020 briefing and statement that it was concerned about Myanmar authorities’ plans for a lawful intercept due to insufficient legal safeguards.

Nasdaq-listed Cognyte was spun off in February 2021 from Verint Systems Inc, a pioneering giant in Israel’s cybersecurity industry.

Cognyte, which had $474 million in annual revenue for its last financial year, was also banned from Facebook in 2021.

Facebook owner Meta Platforms Inc said in a report Cognyte “enables managing fake accounts across social media platforms.”

Meta said its investigation identified Cognyte customers in a range of countries such as Kenya, Mexico and Indonesia and their targets included journalists and politicians. It did not identify the customers or the targets.

Meta did not respond to a request for further comment.

Norway’s sovereign wealth fund last month dropped Cognyte from its portfolio, saying states said to be customers of its surveillance products and services “have been accused of extremely serious human rights violations.” The fund did not name any states.

Cognyte has not responded publicly to the claims made by Meta or Norway’s sovereign wealth fund.

Fight Over Big Tech Looms in US Supreme Court

An upcoming U.S. Supreme Court case that asks whether tech firms can be held liable for damages related to algorithmically generated content recommendations has the ability to “upend the internet,” according to a brief filed by Google this week.

The case, Gonzalez v. Google LLC, is a long-awaited opportunity for the high court to weigh in on interpretations of Section 230 of the Communications Decency Act of 1996. A provision of federal law that has come under fire from across the political spectrum, Section 230 shields technology firms from liability for content published by third parties on their platforms, but also allows those same firms to curate or bar certain content.

The case arises from a complaint by Reynaldo Gonzalez, whose daughter was killed in an attack by members of the terror group ISIS in Paris in 2015. Gonzales argues that Google helped ISIS recruit members because YouTube, the online video hosting service owned by Google, used a video recommendation algorithm that suggested videos published by ISIS to individuals who displayed interest in the group.

Gonzalez’s complaint argues that by recommending content, YouTube went beyond simply providing a platform for ISIS videos, and should therefore be held accountable for their effects.

Dystopia warning

The case has garnered the attention of a multitude of interested parties, including free speech advocates who want tech firms’ liability shield left largely intact. Others argue that because tech firms take affirmative steps to keep certain content off their platforms, their claims to be simple conduits of information ring hollow, and that they should therefore be liable for the material they publish.

In its brief, Google painted a dire picture of what might happen if the latter interpretation were to prevail, arguing that it “would turn the internet into a dystopia where providers would face legal pressure to censor any objectionable content. Some might comply; others might seek to evade liability by shutting their eyes and leaving up everything, no matter how objectionable.”

Not everyone shares Google’s concern.

“Actually all it would do is make it so that Google and other tech companies have to follow the law just like everybody else,” Megan Iorio, senior counsel for the Electronic Privacy Information Center, told VOA.

“Things are not so great on the internet for certain groups of people right now because of Section 230,” said Iorio, whose organization filed a friend of the court brief in the case. “Section 230 makes it so that tech companies don’t have to respond when somebody tells them that non-consensual pornography has been posted on their site and keeps on proliferating. They don’t have to take down other things that a court has found violate the person’s privacy rights. So you know, to [say] that returning Section 230 to its original understanding is going to create a hellscape is hyperbolic.”

Unpredictable effects

Experts said the Supreme Court might try to chart a narrow course that leaves some protections intact for tech firms, but allows liability for recommendations. However, because of the prevalence of algorithmic recommendations on the internet, the only available method to organize the dizzying array of content available online, any ruling that affects them could have a significant impact.

“It has pretty profound implications, because with tech regulation and tech law, things can have unintended consequences,” John Villasenor, a professor of engineering and law and director of the UCLA Institute for Technology, Law and Policy, told VOA.

“The challenge is that even a narrow ruling, for example, holding that targeted recommendations are not protected, would have all sorts of very complicated downstream consequences,” Villasenor said. “If it’s the case that targeted recommendations aren’t protected under the liability shield, then is it also true that search results that are in some sense customized to a particular user are also unprotected?”

26 words

The key language in Section 230 has been called, “the 26 words that created the internet.” That section reads as follows:

“No provider or user of an interactive computer service shall be treated as the publisher of or speaker of information provided by another information content provider.”

At the time the law was drafted in the 1990s, people around the world were flocking to an internet that was still in its infancy. It was an open question whether an internet platform that gave individual third parties the ability to post content on them, such as a bulletin board service, was legally liable for that content.

Recognizing that a patchwork of state-level libel and defamation laws could leave developing internet companies exposed to crippling lawsuits, Congress drafted language meant to shield them. That protection is credited by many for the fact that U.S. tech firms, particularly in Silicon Valley, rose to dominance on the internet in the 21st century.

Because of the global reach of U.S. technology firms, the ruling in Gonzalez v. Google LLC is likely to echo far beyond the United States when it is handed down.

Legal groundwork

The groundwork for the Supreme Court’s decision to take the case was laid in 2020, when Justice Clarence Thomas wrote in response to an appeal that, “in an appropriate case, we should consider whether the text of this increasingly important statute aligns with the current state of immunity enjoyed by internet platforms.”

That statement by Thomas, arguably the court’s most conservative member, heartened many on the right who are concerned that “Big Tech” firms enjoy too much cultural power in the U.S., including the ability to deny a platform to individuals with whose views they disagree.

Gonzalez v. Google LLC is remarkable in that many cases that make it to the Supreme Court do so in part because lower courts have issued conflicting decisions, requiring an authoritative ruling from the high court to provide legal clarity.

Gonzalez’s case, however, has been dismissed by two lower courts, both of which held that Section 230 rendered Google immune from the suit.

Conservative concerns

Politicians have been calling for reform of Section 230 for years, with both Republicans and Democrats joining the chorus, though frequently for different reasons.

Former President Donald Trump regularly railed against large technology firms, threatening to use the federal government to rein them in, especially when he believed that they were preventing him or his supporters from getting their messages out to the public.

His concern became particularly intense during the early years of the COVID-19 pandemic, when technology firms began working to limit the spread of social media accounts that featured misinformation about the virus and the safety of vaccinations.

Trump was eventually kicked off Twitter and Facebook after using those platforms to spread false claims about the 2020 presidential election, which he lost, and to help organize a rally that preceded the assault on the U.S. Capitol on January 6, 2021.

Major figures in the Republican Party are active in the Gonzalez case. Missouri Senator Josh Hawley and Texas Senator Ted Cruz have both submitted briefs in the case urging the court to crack down on Google and large tech firms in general.

“Confident in their ability to dodge liability, platforms have not been shy about restricting access and removing content based on the politics of the speaker, an issue that has persistently arisen as Big Tech companies censor and remove content espousing conservative political views,” Cruz writes.

Biden calls for reform

Section 230 criticism has come from both sides of the aisle. On Wednesday, President Joe Biden published an essay in The Wall Street Journal urging “Democrats and Republicans to come together to pass strong bipartisan legislation to hold Big Tech accountable.”

Biden argues for a number of reforms, including improved privacy protections for individuals, especially children, and more robust competition, but he leaves little doubt about what he sees as a need for Section 230 reform.

“[W]e need Big Tech companies to take responsibility for the content they spread and the algorithms they use,” he writes. “That’s why I’ve long said we must fundamentally reform Section 230 of the Communications Decency Act, which protects tech companies from legal responsibility for content posted on their sites.”

Report: Iran May Be Using Facial Recognition Technology to Police Hijab Law

A recently published report in a U.S.-based magazine says Iran is likely using facial recognition technology to monitor women’s compliance with the country’s hijab law.

While there are other ways people can be identified, Wired magazine says Iran’s apparent use of facial recognition technology against women is “perhaps the first known instance of a government using face recognition to impose dress law on women based on religious belief.”

Iran announced late last year that it would begin to use recognition technology to monitor its women.

Wired said that since the protests that have erupted across Iran following the death of a young women who was arrested for wearing her headscarf improperly, Iranian women are reporting that they are being arrested for hijab infractions a day or two after attending protests, even though they had no interaction with police during the protests.

Tiandy, a Chinese company blacklisted by the U.S., is a likely provider of facial recognition technology to Iran, although neither it nor Iranian officials responded to a request for comment from Wired.

The company has in the past listed the Iran Revolutionary Guard Corp and other Iranian police and government agencies as customers. Tiandy also boasted on its website that its technology has helped China identify the country’s ethnic minorities, including Uyghurs.

Journalists Say Elon Musk Needs to Reinstitute Monitoring of Twitter

Concerns linger over Twitter’s stance on free expression and safety since Elon Musk took over the platform in a $44 billion deal.

Since taking ownership in late October, Musk has instituted changes including dissolving an oversight review channel, laying off a large portion of the team focused on combating misinformation, and suspending the accounts of several U.S. journalists.

Two media advocacy groups on Wednesday called on Musk to reverse course and implement policies to protect the right to legitimate information and press freedom.

In a joint letter to Twitter, Reporters Without Borders (RSF) and the Committee to Protect Journalists (CPJ) voiced “alarm” that Musk had undermined the legitimacy of Twitter by dissolving the site’s oversight review panel that checked postings for their truthfulness and laying off the majority of Twitter staff who helped combat misinformation.

The journalists’ groups also criticized Musk for “arbitrarily reinstating the accounts of nefarious actors, including known spreaders of misinformation,” and its suspension of several reporters, including VOA’s chief national correspondent, Steve Herman.

“Twitter’s policies should be crafted and communicated in a transparent manner … not arbitrarily or based on the company leadership’s personal preferences, perceptions and frustrations,” said the two organizations.

The groups also said Musk should reinstate Twitter’s Trust and Safety Council to review content posted on the site and better monitor attempts to censor information and penalize some individuals, including many journalists.

“Transparency and democratic safeguards must replace Musk’s capricious, arbitrary decision-making,” said Christophe Deloire, secretary-general of RSF.

In December, Twitter notified members of the Trust and Safety Council that the advisory group had been dissolved.

The email to the group said Twitter would work with partners through smaller meetings and regional contacts, said CPJ, a media rights organization that was a member of the council along with RSF.

“Mechanisms such as the Trust and Safety Council help platforms like Twitter to understand how to address harm and counter behavior that targets journalists,” CPJ President Jodie Ginsberg said in a statement. “Safety online can mean survival offline.”

Twitter also has continued its suspension of some journalists, saying it will restore their accounts only if certain posts are deleted.

Those suspended had tweeted about @ElonJet, an account that uses publicly available data to report on Musk’s private jet. That account was also suspended.

Musk had said on Twitter that the @Elonjet account and any accounts that linked to it were suspended because they violated Twitter’s anti-doxxing policy.

Doxxing is maliciously publishing a person’s private or identifying information — such a phone number or address — on the internet.

The @Elonjet Twitter account, however, used publicly available data. Additionally, none of the journalists who had tweeted about Musk and his shutdown of the account had tweeted location information for his plane. They did report that the @Elonjet account had moved to another platform and named the platform.

Some of the journalists have had their accounts restored after removing content. But VOA’s Herman is still suspended from the platform after refusing to remove tweets.

The veteran correspondent said he was notified this week that his appeal against the permanent suspension was denied. The reason: violating rules against “posting private information.”

Before the account was suspended, Herman had more than 111,000 followers.

“Based on what Musk has previously tweeted and recent media reports, I have concerns that if I don’t give into the demand to delete several posts and reactivate @W7VOA, my Twitter account will eventually be deleted for inactivity or auctioned off,” he told VOA.

Herman, like other journalists, migrated to other social media platforms including Mastodon, where he gained 40,000 followers. But, he said, “Neither platform has yet to achieve critical mass and thus the influence of Twitter, especially for journalists and policymakers.”

GM, Ford, Google Partner to Promote ‘Virtual’ Power Plants

Companies including GM, Ford, Google and solar energy producers said on Tuesday they would work together to establish standards for scaling up the use of virtual power plants (VPPs), systems for easing loads on electricity grids when supply is short.

Energy transition nonprofit RMI will host the initiative, the Virtual Power Plant Partnership (VP3), which will also aim to shape policy for promoting the use of the systems, the companies said.

Virtual power plants pool together thousands of decentralized energy resources like electric vehicles or electric heaters controlled by smart thermostats.

With permission from customers, they use advanced software to react to electricity shortages with such techniques as switching thousands of households’ batteries, like those in EVs, from charge to discharge mode or prompting electricity-using devices, such as water heaters, to back off their consumption.

VPPs are positioned for explosive growth in the United States, where the 2021 Inflation Reduction Act has created or enlarged tax incentives for electric cars, electric water heaters, solar panels and other devices whose output and consumption can be coordinated to smooth grid load.

RMI estimates that by 2030, VPPs could reduce U.S. peak demand by 60 gigawatts, the average consumption of 50 million households, and by more than 200 GW by 2050.

“Virtual power plants will enable grid planners and grid operators to (better manage) growing electricity demand from vehicles, from buildings and from industry, and make sure that the grid can stay reliable even in the face of ongoing extreme weather challenges and aging physical infrastructure,” said Mark Dyson, managing director with the carbon-free electricity program at RMI.

Rob Threlkeld, director of global energy strategy at General Motors GM.N, told Reuters that VP3 would be able to “show that EVs can become a reliable asset to the retail utility and or the retail transmission operator” and “can be an asset to a homeowner and to fleet customers.”

VPPs have already improved grid reliability in such countries as Germany and Australia and in some U.S. states.

During an extreme heat wave last August, wholesale market operator California Independent System Operator avoided blackouts by calling on all available resources, including VPPs, to dispatch electricity. Google Nest smart thermostats contributed to easing the load.

“That is increasingly going to be required to make sure that the grid remains resilient, that we avoid blackouts and that we enable the grid to become cleaner and greener,” said Parag Chokshi, director of Google’s Nest Renew.

Other founding members of VP3 include Ford F.N, SunPower SPWR.O and Sunrun RUN.O.

Virgin Orbit Rocket Carrying Satellites Fails to Reach Orbit

A mission to launch the first satellites into orbit from Western Europe suffered an “anomaly” Tuesday, Virgin Orbit said.  

The U.S.-based company attempted its first international launch on Monday, using a modified jumbo jet to carry one of its rockets from Cornwall in southwestern England to the Atlantic Ocean where the rocket was released. The rocket was supposed to take nine small satellites for mixed civil and defense use into orbit.  

But about two hours after the plane took off, the company reported that the mission encountered a problem. 

“We appear to have an anomaly that has prevented us from reaching orbit. We are evaluating the information,” Virgin Orbit said on Twitter.  

Virgin Orbit, which is listed on the NASDAQ stock exchange, was founded by British billionaire Richard Branson. It has previously completed four similar launches from California. 

Hundreds gathered for the launch cheered earlier as a repurposed Virgin Atlantic Boeing 747 aircraft, named “Cosmic Girl,” took off from Cornwall late Monday. Around an hour into the flight, the plane released the rocket at around 35,000 feet (around 10,000 meters) over the Atlantic Ocean to the south of Ireland.  

The plane, piloted by a Royal Air Force pilot, returned to Cornwall after releasing the rocket. 

Some of the satellites are meant for U.K. defense monitoring, while others are for businesses such as those working in navigational technology. One Welsh company is looking to manufacture materials such as electronic components in space.  

U.K. officials had high hopes for the mission. Ian Annett, deputy chief executive at the U.K. Space Agency, said Monday it marked a “new era” for his country’s space industry. There was strong market demand for small satellite launches, Annett said, and the U.K. has ambitions to be “the hub of European launches.”  

In the past, satellites produced in the U.K. had to be sent to spaceports in other countries to make their journey into space. 

The mission was a collaboration between the U.K. Space Agency, the Royal Air Force, Virgin Orbit and Cornwall Council.  

The launch was originally planned for late last year, but it was postponed because of technical and regulatory issues. 

Seattle Schools Sue Tech Giants Over Social Media Harm

The public school district in Seattle has filed a novel lawsuit against the tech giants behind TikTok, Instagram, Facebook, YouTube and Snapchat, seeking to hold them accountable for the mental health crisis among youth.

Seattle Public Schools filed the lawsuit Friday in U.S. District Court. The 91-page complaint says the social media companies have created a public nuisance by targeting their products to children.

It blames them for worsening mental health and behavioral disorders including anxiety, depression, disordered eating and cyberbullying; making it more difficult to educate students; and forcing schools to take steps such as hiring additional mental health professionals, developing lesson plans about the effects of social media and providing additional training to teachers.

“Defendants have successfully exploited the vulnerable brains of youth, hooking tens of millions of students across the country into positive feedback loops of excessive use and abuse of Defendants’ social media platforms,” the complaint said. “Worse, the content Defendants curate and direct to youth is too often harmful and exploitive ….”

While federal law — Section 230 of the Communications Decency Act — helps protect online companies from liability arising from what third-party users post on their platforms, the lawsuit argues that provision does not protect the tech giants’ behavior in this case.

“Plaintiff is not alleging Defendants are liable for what third-parties have said on Defendants’ platforms but, rather, for Defendants’ own conduct,” the lawsuit said. “Defendants affirmatively recommend and promote harmful content to youth, such as pro-anorexia and eating disorder content.”

In emailed statements Sunday, Google and Snap said they had worked to protect young people who use their platforms.

Snap launched an in-app support system called ‘Here For You’ in 2020, to help those who might be having a mental health or emotional crisis find expert resources, and it also has enabled settings that allow parents to see whom their children contact on Snapchat, though not the content of those messages. It also has recently expanded content about the new 988 suicide and crisis phone system in the U.S.

“We will continue working to make sure our platform is safe and to give Snapchatters dealing with mental health issues resources to help them deal with the challenges facing young people today,” the company said in a written statement.

José Castañeda, a spokesperson for Google, said Google, which owns YouTube, had also given parents the ability to set reminders, limit screen time and block certain types of content on their children’s devices.

“We have invested heavily in creating safe experiences for children across our platforms and have introduced strong protections and dedicated features to prioritize their well-being,” Castañeda said.

Meta and TikTok did not immediately respond to requests for comment.

The lawsuit says that from 2009 to 2019, there was on average a 30% increase in the number of Seattle Public Schools students who reported feeling “so sad or hopeless almost every day for two weeks or more in a row” that they stopped doing some typical activities.

The school district is asking the court to order the companies to stop creating a public nuisance, to award damages, and to pay for prevention education and treatment for excessive and problematic use of social media.

While hundreds of families are pursuing lawsuits against the companies over the harm they allege their children suffered from social media, it’s not clear if any other school districts have filed a complaint like Seattle’s.

Internal studies revealed by Facebook whistleblower Frances Haugen in 2021 showed that the company knew that Instagram negatively affected teenagers by harming their body image and making eating disorders and thoughts of suicide worse. She alleged that the platform prioritized profits over safety and hid its own research from investors and the public.

CES 2023: Smelling, Touching Take Center Stage in Metaverse 

Is the metaverse closer than we think?

It depends on whom you ask at CES, where companies are showing off innovations that could immerse us deeper into virtual reality, otherwise known as VR.

The metaverse — essentially a buzzword for three-dimensional virtual communities where people can meet, work and play — was a key theme during the four-day tech gathering in Las Vegas that ends Sunday.

Taiwanese tech giant HTC unveiled a high-end VR headset that aims to compete with market leader Meta, and a slew of other companies and startups touted augmented reality glasses and sensory technologies that can help users feel — and even smell — in a virtual environment.

Among them, Vermont-based OVR Technology showcased a headset containing a cartridge with eight primary aromas that can be combined to create different scents. It’s scheduled to be released later this year.

An earlier, business-focused version used primarily for marketing fragrances and beauty products is integrated into VR goggles and allows users to smell anything from a romantic bed of roses to a marshmallow roasting over a fire at a campsite.

The company says it aims to help consumers relax and is marketing the product, which comes with an app, as a sort of digital spa mixed with Instagram.

“We are entering an era in which extended reality will drive commerce, entertainment, education, social connection, and wellbeing,” the company’s CEO and co-founder Aaron Wisniewski said in a statement. “The quality of these experiences will be measured by how immersive and emotionally engaging they are. Scent imbues them with an unmatched power.”

But more robust and immersive uses of scent — and its close cousin, taste — are still further away on the innovation spectrum. Experts say even VR technologies that are more accessible are in the early days of their development and too expensive for many consumers to purchase.

The numbers show there’s waning interest. According to the research firm NPD Group, sales of VR headsets, which found popular use in gaming, declined by 2% last year, a sour note for companies betting big on more adoption.

Still, big companies like Microsoft and Meta are investing billions. And many others are joining the race to grab some market share in supporting technologies, including wearables that replicate touch.

Customers, though, aren’t always impressed by what they find. Ozan Ozaskinli, a tech consultant who traveled more than 29 hours from Istanbul to attend CES, suited up with yellow gloves and a black vest to test out a so-called haptics product, which relays sensations through buzzes and vibrations and stimulates our sense of touch.

Ozaskinli was attempting to punch in a code on a keypad that allowed him to pull a lever and unlock a box containing a shiny gemstone. But the experience was mostly a letdown.

“I think that’s far from reality right now,” Ozaskinli said. “But if I was considering it to replace Zoom meetings, why not? At least you can feel something.”

Proponents say widespread adoption of virtual reality will ultimately benefit different parts of society by essentially unlocking the ability to be with anyone, anywhere at any time. Though it’s too early to know what these technologies can do once they fully mature, companies looking to achieve the most immersive experiences for users are welcoming them with open arms.

Aurora Townsend, the chief marketing officer at Flare, a company slated to launch a VR dating app called Planet Theta next month, said her team is building its app to incorporate more sensations like touch once the technology becomes more widely available on the consumer market.

“Being able to feel the ground when you’re walking with your partner, or holding their hands while you’re doing that… subtle ways we engage people will change once haptic technology is fully immersive in VR,” Townsend said.

Still, it’s unlikely that many of these products will become widely used in the next few years, even in gaming, said Matthew Ball, a metaverse expert. Instead, he said the pioneers of adoption are likely to be fields that have higher budgets and more precise needs, such as bomb units using haptics and virtual reality to help with their work and others in the medical field.

In 2021, Johns Hopkins neurosurgeons said they used augmented reality to perform spinal fusion surgery and remove a cancerous tumor from a patient’s spine.

And optical technology from Lumus, an Israeli company that makes AR glasses, is already being used by underwater welders, fighter pilots and surgeons who want to monitor a patient’s vital signs or MRI scans during a procedure without having to look up at several screens, said David Goldman, vice president of marketing for the company.

Meanwhile, Xander, a Boston-based startup which makes smart glasses that display real-time captions of in-person conversations for people with hearing loss, will launch a pilot program with the U.S. Department of Veterans Affairs next month to test out some of its technology, said Alex Westner, the company’s co-founder and CEO. He said the agency will allow veterans who have appointments for hearing loss or other audio issues to try out the glasses in some of their clinics. And if it goes well, the agency would likely become a customer, Westner said.

Elsewhere, big companies from Walmart to Nike have been launching different initiatives in virtual reality. But it’s not clear how much they can benefit during the early stages of the technology. The consulting firm McKinsey says the metaverse could generate up to $5 trillion by 2030. But outside of gaming, much of today’s VR use remains somewhat of a marginal amusement, said Michael Kleeman, a tech strategist and visiting scholar at the University of California San Diego.

“When people are promoting this, what they have to answer is — where’s the value in this? Where’s the profit? Not what’s fun, what’s cute and what’s interesting.”

For more coverage of CES, visit: https://apnews.com/hub/technology

Ukrainian Startups Bring Tech Innovation to CES 2023

The past year has been difficult for startups everywhere, but running a company in Ukraine during the Russian invasion comes with a whole different set of challenges.

Clinical psychologist Ivan Osadchyy brought his medical device, called Knopka, to this year’s consumer technology show known as CES in Las Vegas in hopes of getting it into U.S. hospitals.

His is one of a dozen Ukrainian startups backed by a government fund that are at CES this year to show their technology to the world.

“Two of our hospitals we operated before are ruined already and one is still occupied. So this is the biggest challenge,” Osadchyy said.

“The second challenge is for production and our team because they are shelling our electricity system and people are hard to work without lights, without heating in their flats,” he said.

Inspired by grandmother

He came up with the device after spending a year with his own grandmother in the hospital and finding that he had to track down nurses when she needed something.

The system works by notifying nurses when a patient has an abnormal heart rate, is due for treatment or otherwise needs help. The nurse can’t turn off their button until they’ve dealt with the issue.

“We are still working and operating because hospitals are open and we need to support them and provide efficiency and safety for patients as well,” he said.

Karina Kudriavtseva of the government-backed Ukrainian Startup Fund, says that, like Knopka, all the country’s startups have kept going since Russia’s invasion almost a year ago.

“The times have changed, their conditions have changed, but it can only make them stronger because all of the startups are working on the thing that to save the company, save the team, save the business, and save their lives, of course,” she said.

Conflict led to relocation, innovation

The invasion forced Valentyn Frechka to relocate to France, but he says his Releaf paper company has never stopped production.

When he was 16, Frechka decided to study alternative sources of cellulose in order to decrease deforestation. He’s now developed a technology that uses fallen leaves and recycled fiber to make paper.

The company’s main product is paper shopping bags, but they also make food packaging, egg trays and corrugated boxes.

Frechka said the conflict has forced the company to become more flexible and more open to opportunities.

“When this conflict happened and we located our company to France, we have found a lot of new partners and we have raised fundraising. We have raised the money for our needs,” he said. “So, it really makes us more open for the world.”

CES Show Products Making Life More Accessible

Major tech companies are appealing to consumers’ evolving lifestyles, tastes and personal values with connected devices that touch on nearly every aspect of daily life. From the CES 2023 consumer technology show in Las Vegas, VOA’s Tina Trinh has the story. Video editor: Matt Dibble

Ukraine’s Sumy Finds Alternative Energy Sources

With Russian rockets targeting Ukraine’s energy infrastructure and electrical grid, scientists in the northern city of Sumy, some 330 kilometers east of Kyiv, are hoping to start mass producing solar technology that could help keep the lights on. Olena Adamenko has the story, narrated by Anna Rice. Camera and video editing by Mykhailo Zaika.