Dating App Tinder Cited for Age Discrimination

A California court has ruled that the popular dating app Tinder violated age discrimination laws by charging users 30 and older more than younger ones.

Allan Candelore of California sued the app company over the pricing of its Tinder Plus premium service. Tinder Plus costs $9.99 per month for users younger than 30, while those 30 and older are charged $19.99 per month. The features for Tinder Plus are identical for users regardless of age.

Los Angeles Superior Court Judge Brian Currey ruled in favor of Allan Candelore, 33, of San Diego, saying Tinder’s pricing violates California’s Unruh Civil Rights Act. That law “provides protection from discrimination by all business establishments in California.”

The company countered in court documents that it is “self-evident that people under 30 face financial challenges” and this “common knowledge provides a reasonable and non-arbitrary basis for Tinder to offer a discount to people under 30.”

“Why is Tinder allowed to get away with charging me more for the exact same product as any other 18-28 year old?” asked Reddit user jshrlzwrld02. “Nothing magically changes at age 29 on Tinder. I don’t get new features. I don’t get anything extra. So why is this not discrimination based on age/sex/religion/orientation?”

Tinder has faced similar accusations before. In 2015, Michael Manapol sued Tinder for age and gender discrimination, but a judge dismissed that claim, saying Manapol failed to show how he was harmed by the allegations. Also in 2015, Wired magazine took issue with Tinder’s pricing tiers, calling them “ageist.”

“The only time pricing should be staggered is if each step up in cost coincides with a step-up in service or concern,” said Robert Carbone, a digital marketer with the LinkedIn networking service.

“Tinder is a privately owned company and should be able to charge any amount they see fit to whoever wants to use their service. No one is forcing consumers to use Tinder. This ruling is an infringement of capitalistic practices,” said Katja Case, a math major at Iowa State University, on LinkedIn.

Tinder is popular among college-age people.

Connected Thermometer Tracks Spread, Intensity of Flu

This year’s flu season in the U.S. is the worst in 15 years and health officials predict there are weeks of sickness ahead. One company’s “smart thermometer” is tracking how the flu is spreading across the country in real time by gathering data every time someone takes a temperature. Michelle Quinn reports.

Connected Thermometer Tracks the Spread and Intensity of the Flu

When a child feels sick, one of the first things a parent does is reach for a thermometer.

That common act intrigued Inder Singh, a long-time health policy expert.

What if the thermometer could be a communication device – connecting people with information about illnesses going around and gathering real time data on diseases as they spread? 

That’s the idea behind Singh’s firm Kinsa, a health data company based in San Francisco that sells “smart” thermometers.

Worst flu season in years

With the U.S. in the midst of its worst flu season in years, Kinsa has been on the forefront of tracking the spread and severity of flu-like symptoms by region.

The company says its data is a close match to flu data tracked by the U.S.Centers for Disease Control and Prevention. Whereas the CDC collects from state and regional reports, Kinsa can spot fever spikes in regions or even by cities, said Singh.

Fast and accurate information about how disease is spreading can make a difference during a health crisis.

“If you knew when and where a disease was starting, you could target the people who needed the treatment and potentially prevent pandemics and epidemics from occurring,” said Singh, founder and chief executive of Kinsa.

How it works

Kinsa thermometers, which range in price from $14.99 to $49.99, connect via Bluetooth to a smartphone app, which pose questions about a person’s symptoms. The customer’s personal information is private, the firm said.

With its thermometers in 500,000 households, Kinsa receives 25,000 temperature readings per day.

The company can’t diagnose illnesses or distinguish between different kinds of sicknesses. But from gathering information about individuals’ fevers and other symptoms, it can report where flu-like symptoms are peaking. In recent weeks, Missouri and Kansas have been the hardest hit, Kinsa said. 

Selling aggregated data 

Beyond selling thermometers and advertising on its app, Kinsa makes money by selling data – stripped of any personally identifiable information – to companies that want to know where and how illness is spreading – cough and cold companies, disinfectant manufacturers, orange juice sellers. Sales of toothbrushes spike during flu season, Singh says.

Companies “want to know when and where illness is striking on a general geolocation basis,” he said. Firms stock shelves with products and change marketing plans if they know how an illness is progressing.

Kinsa has launched a program in schools, where it gives away thermometers, so parents can learn about illness trends locally. The company is also starting a new initiative with some U.S. firms, which buy Kinsa thermometers for their employees. When an employee shows a fever, Kinsa can inform the person about available company benefits.

At the moment, Kinsa thermometers are sold just in the U.S. But the company plans to go global.

“Imagine a living breathing map where you can see where and when disease is spreading,” Singh said. “That’s what we want.”

Car Manufacturers Boast of Fuel Efficiency

The annual Washington Auto Show is not the biggest or the most important convention of the year, but it still attracts a lot of attention, from enthusiasts and potential customers to automotive industry professionals.  Self-driving cars are still some time off, so the focus this year continues to be on fuel efficiency. VOA’s George Putic has more.

Concern Fitness Tracking App Exposed US Military Bases Just the Start

The controversy over information gathered from GPS-enabled fitness devices and published online – in some cases highlighting possible activity at U.S. military bases in places like Syria and Afghanistan – could be just the start of an ever-growing problem in a world where more people and devices are connected to the internet.

Already, U.S. Defense Secretary Jim Mattis has ordered a review of security protocols following concerns that a so-called Heatmap published by the fitness app company Strava showed locations and movement patterns of troops serving overseas.

“We take matters like these very seriously and are reviewing the situation to determine if any additional training or guidance is required,” the Pentagon said in a statement Monday.

“Recent data releases emphasize the need for situational awareness when members of the military share personal information,” the statement continued, further noting that annual training for all military personnel, “recommends limiting public profiles on the internet, including personal social media accounts.”

Yet the concern about the impact is not new. 

“Digital dust”

Numerous sensitive U.S. military and intelligence offices and installations ban the use of so-called smart devices on their premises, including smart phones and the GPS-enabled fitness trackers from companies like Fitbit, Garmin and Polar, which helped Strava create its global Heatmap, highlighting the most popular routes for walking, running and biking this past February.

And U.S. intelligence officials have been warning for years about the impact of what they call “digital dust,” information that by itself seems to have little relevance and that users have posted to social media.

The U.S. National Counterintelligence and Security Center cautions member of the U.S. intelligence community they could be targeted by adversaries who have, “Collected information on you from social media postings.” 

And a pamphlet from the U.S. Office of the Director of National Intelligence warns employees to, “Maintain direct positive control of, or leave at home, electronic devices during travel, especially when traveling out of the U.S.”

Still, the potential consequences of sharing information with a fitness tracking app seemed to have escaped notice until Nathan Russer, a student at the Australian National University in Canberra, tweeted about the Strava Heatmap this past Saturday.

It was not just the United States, though. Russer also identified the routes of Turkish forces and Russian activity in Syria, as well.

Strava says it excluded activities that users marked as private or ones that took place in areas people did not want to make public. Even so, the map included 1 billion activities between 2015 and September 2017.

And in places like Iraq, Syria and Afghanistan, where activities show up bright against otherwise dark terrain, combining the Strava data with information from other maps available online could have far reaching consequences.

“This is pattern analysis,” according to Michael Pregent, a former U.S. intelligence officer now with the Hudson Institute. “This [Strava] map is a tool that most intelligence analysts seek out.”

And, it is a tool that can be exploited by a wide range of actors.

“This allows an enemy to pinpoint their fire,” Pregent said, noting this type of information could have been used to great effect by Shia militias who had been targeting U.S. bases during the Iraq War.

Now, he said, it could guide new attacks by the Taliban or even the Islamic State (IS) in Afghanistan.

“Several of the [Strava] graphics are our bases in Afghanistan and you can see the most trafficked areas,” he said.

So far, there is no evidence that groups like the Taliban, IS or al-Qaida have managed to make use of the type of information provided in the Strava Heatmap. Still, the possibility has gotten their attention.

“All I’ve seen is Jihadi groups sharing the Strava news, consuming it just like us,” Raphael Gluck, an independent researcher, told VOA. “Maybe there’s some wishful thinking on their part, but so far [I’ve] not seen anyone talking further than that.” 

And the information may only be so useful to an untrained eye.

Interpreting the data

“The map alone is sometimes inadequate to provide useful analysis,” Aric Toler, a lead researcher for the investigative journalism website Bellingcat wrote on his blog. 

Toler told VOA activity in Strava can be falsified. For example, he found Strava activity in the Atlantic Ocean, south of Ghana – likely a spoof or an error. But he said in less obvious cases, without understanding the context, it can be difficult to know what the data means.

Still, he warned,”obvious that there can be danger in this.”

As for why it appears so many U.S. military personnel in war zones like Afghanistan and Syria allowed their devices to keep sending data to Strava, some experts say it’s just human nature.

“These aren’t necessarily the special operators out there killing ISIS or helping our partners on the ground,” said Hudson Pregent. “The majority of these forces are back at bases where they try to normalize life.” 

“We’ve seen everyone from police officers to members of the military, members of the foreign service — people in sensitive positions — oversharing online, whether it be Facebook or Twitter,” said Stratfor Threat Lens Senior Analyst Ben West. “I see this, the Strava map, as an extension of this.”

And Strava is just one of hundreds of apps and devices that make it easy to expose this vulnerability.

“Wherever these things are located and are operating, they are collecting information on our daily routines which can be used to anticipate our behavior and bad guys can exploit that,” West said. 

 

 

Amazon.com Opens Its Own Rainforest in Seattle

Amazon.com on Monday opened a rainforest-like office space in Seattle that it hopes will spark new ideas for employees.

While cities across North America are seeking to host Seattle-based Amazon’s second headquarters, the world’s largest online retailer is still expanding its main campus. Company office towers and high-end eateries have taken the place of warehouses and parking lots in Seattle’s South Lake Union district. The Spheres complex, officially open to workers Tuesday, is the pinnacle of a decade of development here.

The Spheres’ three glass domes house some 40,000 plants of 400 species. Amazon, famous for its demanding work culture, hopes the Spheres’ lush environs will let employees reflect and have chance encounters, spawning new products or plans.

The space is more like a greenhouse than a typical office. Instead of enclosed conference rooms or desks, there are walkways and unconventional meeting spaces with chairs.

Jeff Bezos, Amazon’s billionaire founder, officially opened the project in a ceremony with Amazon executives, elected officials and members of the media — by voice command.

“Alexa, open the Spheres,” Bezos said, as a circle in the Spheres’ ceiling turned blue just like Amazon’s speech-controlled devices, whose voice assistant is named Alexa.

Amazon has invested $3.7 billion on buildings and infrastructure in Seattle from 2010 to summer 2017, a figure that has public officials competing for its “HQ2” salivating. Amazon has said it expects to invest more than $5 billion in construction of HQ2 and to create as many as 50,000 jobs.

“We wanted to create something really special, something iconic for our campus and for the city of Seattle,” said John Schoettler, Amazon’s vice president of global real estate and facilities.

Earlier this month, the online retailer narrowed 238 applications for its second headquarters to 20. The finalists, from Boston and New York to Austin, Texas, largely fit the bill of being big metropolises that can attract highly educated tech talent.

Amazon started the frenzied HQ2 contest last summer and plans to pick a winner later this year.

At the Spheres’ opening, Governor Jay Inslee said the project now ranked along with Seattle’s Space Needle as icons of Washington State.

The Spheres, designed by architecture firm NBBJ, will become part of Amazon’s guided campus tours. Members of the public can also visit an exhibit at the Spheres by appointment starting Tuesday.

Alibaba Looks to Modernize Olympics Starting in Pyeongchang

Alibaba Group Holding Ltd., one of the few Olympics sponsors signed up until 2028, said it wants to upgrade the technology that keeps the Games running and will study the Pyeongchang Games to help find ways to save future host countries money.

“Pyeongchang will be a very important learning opportunity for our team to see how things are working and what’s missing,” Alibaba’s chief marketing officer Chris Tung said in an interview. Alibaba, the cloud-services and e-commerce provider for the Olympics, will take back what it has learned at the Feb. 9 to 25 Pyeongchang Winter Games and develop solutions for the next Games.

Ticketing, media and video services are among the areas that Tung said Alibaba wants to improve. It especially wants to end the inefficient practice of building from scratch local data centers and IT services for each Olympic Games.

“It will be great if a lot of the back end systems from hosting a Games can be hosted on the cloud and can be reused from Games to Games to enhance the cost efficiency,” he said.

Atos SE, the French information services company that is also a top sponsor, said on its website that all critical IT systems in Pyeongchang have already been moved to the cloud using its technology.

Alibaba will send to South Korea between 200 and 300 employees from across all its management teams, Tung said, adding that he wants the “organizers to see how the operations could be made more efficient, effective and secure.”

Alibaba’s views are in line with the Olympics Agenda 2020 reforms that also aimed to make the Games more attractive and cut the cost of hosting them. The next Winter Olympics after Pyeongchang will be in 2022 on Alibaba’s home turf in China, where the company said it wants to make the experience of going to an Olympics totally different for consumers, whether it’s how they buy tickets, use mobile technology or find related events in Beijing.

At Pyeongchang, Alibaba said on its website that it will put on a showcase at the Gangneung Olympic Park demonstrating concepts Alibaba is looking to pursue for future Games, including facial recognition technology, travel guidance, content creation and better ways to buy Olympics merchandise.

“We’re new to the Olympics games but we’ve been studying what would be solutions to the pain points that game hosting cities have been facing over the years,” Tung said.

As for the cold weather expected in Pyeongchang, there will also be a daily tea ritual at the Alibaba site to keep fans warm.

Reporting by Liana B. Baker in San Francisco.

Delivery Robots Find Work in Hotels, Hospitals and Beyond

Coming to a hotel or hospital near you may be a robot that makes deliveries.  Companies are creating robots to help with the workload and make human workers more efficient. One such company is Silicon Valley-based Savioke. VOA’s Elizabeth Lee met a couple of its robots at a hotel in Las Vegas.

Map of GPS Fitness Activity Sparks Military Security Concerns

The U.S. military says it is evaluating its policies after a global map of fitness activity drew attention to possible security concerns regarding locations of overseas bases and soldier movements.

Strava published its so-called heat map of user activity in November showing the routes millions of users walked, ran and biked, with the most frequent routes showing up in brighter colors. The company says it excluded activities that users marked as private or ones that took place in areas people did not want to make public.

The activities were tracked using GPS-enabled devices from manufacturers like Fitbit, Garmin and Polar, and even with the exclusions, Strava said its map included 1 billion activities between 2015 and September 2017.

The Washington Post reported on the heat map and its implications, highlighting a Twitter post by Australian student Nathan Ruser who shared the link to the Strava site Saturday.

“It looks very pretty, but not amazing for Op-Sec [operational security]. US Bases are clearly identifiable and mappable,” Ruser wrote.

The map shows the most activity in places like the United States, Western Europe, Japan and Brazil. In Iraq, Syria and Afghanistan, activities show up bright against otherwise dark terrain, including in multiple places where the U.S. military is known to have bases or be active.

The devices that transmit the data can be used in several ways, including for example a short run or keeping track of the steps a person takes throughout the day. The result can be lines on the heat map showing loops around the perimeter of a military installation where people exercise or showing where they move from place to place throughout the facility, or elsewhere.

“DoD takes matter like these very seriously and is reviewing the situation to determine if any additional training or guidance is required, and if any additional policy must be developed to ensure the continued safety of DoD personnel at home and abroad,” Department of Defense spokeswoman Maj. Audricia Harris said.

New York to Probe Firms that Sells Fake Social Media Followers

New York State Attorney General Eric Schneiderman has launched an investigation of a firm that allegedly sold millions of fake followers to social media users.

The company, Devumi, sold more than 200 million fake followers, or bots, to celebrities, sports stars, and politicians, The New York Times reported.

“Impersonation and deception are illegal under New York law,” Schneiderman tweeted. “We are opening an investigation into Devumi and its apparent sale of bots using stolen identities.”

The Times reported that at least 55,000 of the bot accounts names, pictures, hometowns and other details taken from people on Twitter. The information was stolen from people in every U.S. state as well as dozens of countries, The Times said.

“The growing prevalence of bots means that real voices are too often drowned out in public conversation,” Schneiderman said. “Those who can pay the most for followers can buy their way to apparent influence.”

On social media, high follower numbers means greater influence and visibility, which can impact public opinion and offer lucrative financial deals for the account holders.

On its website, Devumi offers customers the chance to buy up to 500,000 followers for social media sites including Twitter, YouTube, LinkedIn, Pinterest and Vimeo, with prices starting at as little as $12.

Scientists Create a New Type of Hologram

Projecting three-dimensional (3D) images in thin air, called holography, moved from science fiction to reality a long time ago. But this type of graphic display is not in wide use because the required equipment is still expensive. Scientists at the Brigham Young University have discovered a cheaper method of holography, using particles floating in the air. VOA’s George Putic reports.

Using Technology to Teach Not Distract

Incorporating technology into learning can sometimes be a slippery slope toward computer distraction. That’s why some of the best new educational tools work in the real and the virtual world. VOA’s Kevin Enochs reports.