Tech Giants Tackle Online Wildlife Trafficking

A new coalition of tech giants and conservationists is looking to drastically reduce the amount of wild, and often endangered, animals that are trafficked via online services. As Veronica Balderas Iglesias reports, they hope to cut 80 percent of the illegal trade by the end of the decade.

Amazon Shares Fall 4 Percent as Trump Renews Attack

Shares of Amazon.com Inc fell 4 percent on Monday after U.S. President Donald Trump again attacked the online retailer over the pricing of its deliveries through the United States Postal Service and promised unspecified changes.

“Only fools, or worse, are saying that our money losing Post Office makes money with Amazon,” Trump tweeted.

“They lose a fortune, and this will be changed. Also, our fully tax paying retailers are closing stores all over the country … not a level playing field!”

Trump has been vocal about his opposition to Amazon’s use of the postal service and Monday’s tweet adds to investor worries that the company could see more regulation.

Amazon did not immediately respond to requests for a comment.

Details of Amazon’s payments to the U.S. Postal Service (USPS) are not publicly known, but some Wall Street analysts have estimated it pays the postal service roughly half what it would to United Parcel Service Inc or FedEx Corp to deliver a package.

“President Trump’s comments are consistent with industry sources we have spoken to in the shipping industry, who often label Amazon’s deal with the USPS as a sweetheart deal,” DA Davidson analyst Tom Forte wrote in a note.

“An argument, however, could be made that the USPS was losing billions before it expanded its service offerings for Amazon and would, still, likely lose billions if Amazon discontinued its use of the USPS tomorrow,” Forte said.

Trump last Thursday accused Amazon of not paying enough tax, making the postal system lose money and putting small retailers out of business.

But he offered no evidence to back up his criticisms and did not suggest any actions he would take.

Amazon shares have gained nearly 20 percent this year giving the company a market value of about $700 billion.

NTSB ‘Unhappy’ Over Tesla Crash Statement

The National Transportation Safety Board is “unhappy” about Tesla’s decision to release information in a fatal crash investigation involving its Autopilot system.

A vehicle using the semi-autonomous system crashed into a concrete lane divider in California last week, killing the driver. Tesla said that data shows the driver did not have his hands on the wheel, as recommended, and received several warnings from the system prior to the crash.

Christopher T. O’Neil is a spokesman for the NTSB. He says, “in each of our investigations involving a Tesla vehicle, Tesla has been extremely cooperative on assisting with the vehicle data.” He adds, “the NTSB is unhappy with the release of investigative information by Tesla.”

The NTSB says its next update will come in a preliminary report, which generally takes weeks.

Promises, Promises: Facebook’s History with Privacy

“We’ve made a bunch of mistakes.” “Everyone needs complete control over who they share with at all times.” “Not one day goes by when I don’t think about what it means for us to be the stewards of this community and their trust.”

 

Sound familiar? It’s Facebook CEO Mark Zuckerberg addressing a major privacy breach — seven years ago.

 

Lawmakers in many countries may be focused on Cambridge Analytica’s alleged improper use of Facebook data, but the social network’s privacy problems back more than a decade. Here are some of the company’s most notable missteps and promises around privacy.

2007

 

The social media darling unveils its Facebook Platform to great fanfare. Zuckerberg says app developers can now access the web of connections between users and their friends, a set of connections Facebook calls the “social graph.”

 

“The social graph is changing the way the world works,” he says.

That November, Facebook launches Beacon, which shares what users are doing on other websites with their Facebook friends. Many users find it intrusive and difficult to disable. Massachusetts resident Sean Lane buys his wife a diamond ring for Christmas on Overstock.com, but Facebook ruins the surprise , an incident leading to a class-action lawsuit.

 

In December, Zuckerberg apologizes and enables users to shut off Beacon. “I know we can do better,” he says .

 

2008

 

Facebook launches Facebook Connect , aiming to correct Beacon’s mistakes by requiring users to take deliberate action before they share activity from other websites when logged in using Facebook. More than 100 websites use the tool at launch, including CNN and TripAdvisor.

 

2009

 

Facebook announces “privacy improvements” after a yearlong review by Canada’s Office of the Privacy Commissioner found that it geared its default privacy settings toward openness, failed to inform users their data would be used to serve ads, and leaked data to third party developers, including when their friends used apps. Facebook vows to encourage “users to review their privacy settings” but does not agree to all the recommendations.

 

Beacon is officially shut down, settling Lane’s class action lawsuit.

 

The American Civil Liberties Union warns people that Facebook’s default settings mean that when a friend uses an app or takes a quiz, the quiz- or app-maker can peer into your profile, even if you’ve made it private.

 

2010

 

App-makers exhibit a sophisticated grasp of data they can scoop from Facebook’s social graph.

 

The Wall Street Journal reports that many popular apps are transmitting personalized Facebook data to dozens of advertising and internet companies, among them, Zynga’s breakout game FarmVille. Facebook responds by shutting down some apps.

 

Prior to the Journal report, Facebook says it has redesigned its privacy tools, giving its 400 million users “the power to control exactly who can see the information and content they share.”

 

2011

 

The Federal Trade Commission reaches a consent decree with Facebook after an investigation of its broken privacy promises to consumers.

 

The FTC alleges, among other things, that:

 

– Facebook made its users’ friend lists public in December 2009, even if they had been set to private, without telling them.

 

– Even if users limited data sharing to “friends only,” data was actually shared with third party apps that friends used.

 

– Facebook failed to verify the security of apps it put on a “verified apps” list.

 

– Facebook promised not to share personal information with advertisers, but did.

 

Facebook promises to submit to a privacy audit every two years for the next 20 years, and Zuckerberg owns up to mistakes.

 

2012

 

Facebook introduces new methods to help advertisers reach people in ways “that protect your privacy,” including an encryption tool called Custom Audiences that lets marketers match the email addresses of sales leads to the addresses that Facebook users used to set up their accounts.

 

Facebook also rolls out new privacy tools aimed at simplifying its convoluted and confusing privacy controls. Among other things, it narrows the scope of app permissions so they don’t suck in as much user data automatically.

 

2013

 

Facebook shares two-year-old anonymized data on billions of friendships between countries with Cambridge researcher Aleksandr Kogan and co-authors a research paper with him (published in 2015).

 

Kogan creates a quiz app, installed by around 300,000 people , giving him access to tens of millions of their friends’ data.

 

2014

 

Facebook says it dramatically limits the access apps have to friend data, preventing the type of data scoop Kogan and others were capable of. It also requires developers to get approval from Facebook before accessing sensitive data.

 

2015

 

Facebook says it learns from Guardian journalists that Kogan has shared data with Cambridge Analytica in violation of its policies. It bans the app and asks Kogan and Cambridge Analytica to certify they had deleted the data.

 

It rolls out “Security Checkup,” a new tool aimed at simplifying its convoluted and confusing privacy controls.

 

2017

 

Facebook introduces “Privacy Basics,” a Frequently Asked Questions site aimed at simplifying its convoluted and confusing privacy controls.

 

2018

 

Facebook says it learns from The Guardian and other media outlets that Cambridge Analytica did not delete improperly obtained Facebook data and suspends the company, Kogan, and whistleblower Christopher Wylie from its service.

Zuckerberg tells CNN that “I’m really sorry that this happened.” He promises to audit app makers that gathered massive amounts of data prior to 2014 and to notify affected users. Amid calls for investigations in the U.S. and U.K., the FTC begins investigating whether Facebook broke its 2011 consent decree.

 

“Our responsibility now is to make sure that this doesn’t happen again,” Zuckerberg says.

 

Facebook redesigns its privacy settings menu on mobile devices and says in a blog post, “It’s time to make our privacy tools easier to find.”

Coral Farms Revive the Reefs

Coral reefs cover less than one percent of the world’s ocean beds, yet they are home to a quarter of all marine life on the planet. But they are facing serious challenges that threaten their survival. As Faiza Elmasry tells us, beneath the waters of the Indian Ocean island nation of the Seychelles, conservationists are coming up with new ways to save the reefs. VOA’s Faith Lapidus narrates.

Tech Startups Add Automation, Drones to Aid Construction Industry

Having robots to do the dirty, tedious parts of the job is a dream come true in the construction business. Automation technology developers say robotics are transforming the industry, making it safer, and helping companies take on more projects and finish them faster. Faiza Elmasry has the story. Faith Lapidus narrates.

Exhibit Highlights Inclusive Design for People with Disabilities

More than 1 billion people around the world have some sort of disability. Rong Shi of VOA’s Mandarin service toured an exhibit in New York that showcases the latest gadgets and inventions designed to help those with a range of physical, sensory or cognitive abilities lead more independent lives and engage more fully in the world. Faith Lapidus reports.

Facebook Faces Calls for Change

The fallout continues for Facebook over how it handles user data and privacy. U.S. and European lawmakers are calling for Facebook CEO Mark Zuckerberg to testify, and regulators have opened investigations. Michelle Quinn reports on how the social media giant is facing a tipping point when it comes to dealing with user privacy.

With Paper, Phones, Atlanta Struggles to Recover From Cyberattack

Atlanta’s top officials holed up in their offices on Saturday as they worked to restore critical systems knocked out by a nine-day-old cyberattack that

plunged the Southeastern U.S. metropolis into technological chaos and forced some city workers to revert to paper.

On an Easter and Passover holiday weekend, city officials labored in preparation for the workweek to come.

Police and other public servants have spent the past week trying to piece together their digital work lives, re-creating audit spreadsheets and conducting business on mobile phones in response to one of the most devastating “ransomware” virus attacks to hit an American city.

Three city council staffers have been sharing a single clunky personal laptop brought in after cyber extortionists attacked Atlanta’s computer network with a virus that scrambled data and still prevents access to critical systems.

“It’s extraordinarily frustrating,” said Councilman Howard Shook, whose office lost 16 years of digital records.

One compromised city computer seen by Reuters showed multiple corrupted documents with “weapologize” and “imsorry” added to file names.

Ransomware attacks have surged in recent years as cyberextortionists  moved from attacking individual computers to large organizations, including businesses, health care organizations and government agencies. Previous high-profile attacks have shut down factories, prompted hospitals to turn away patients and forced local emergency dispatch systems to move to manual operations.

Not theft, usually

Ransomware typically corrupts data and does not steal it. The city of Atlanta has said it does not believe private residents’ information is in the hands of hackers, but they do not know for sure.

City officials have declined to discuss the extent of damage beyond disclosed outages that have shut down some services at municipal offices, including courts and the water department.

Nearly 6 million people live in the Atlanta metropolitan area. The Georgia city itself is home to more than 450,000 people, according to the latest data from the U.S. Census Bureau.

City officials told Reuters that police files and financial documents were rendered inaccessible by unknown hackers who demanded $51,000 worth of bitcoin to provide digital keys to unlock scrambled files.

“Everything on my hard drive is gone,” City Auditor Amanda Noble said in her office housed in Atlanta City Hall. 

City officials have not disclosed the extent to which servers for backing up information on PCs were corrupted or what kind of information they think is unrecoverable without paying the ransom.

Noble discovered the disarray on March 22 when she turned on her computer to discover that files could not be opened after being encrypted by a powerful computer virus known as SamSam that renamed them with gibberish.

City officials then quickly entered her office and told her to shut down the computer before warning the rest of the building.

Noble is working on a personal laptop and using her smartphone to search for details of current projects mentioned in emails stored on that device.

Not all computers were compromised. Ten of 18 machines in the auditing office were not affected, Noble said.

Old-school analog

Atlanta police returned to taking written case notes and have lost access to some investigative databases, department spokesman Carlos Campos told Reuters. He declined to discuss the contents of the affected files.

“Our data management teams are working diligently to restore normal operations and functionalities to these systems and hope to be back online in the very near future,” he said. By the weekend, he added, officers were returning to digital police reports.

Meanwhile, some city employees complained they have been left in the dark, unsure when it is safe to turn on their computers.

“We don’t know anything,” said one frustrated employee as she left for a lunch break on Friday. 

Like City Hall, whose 1930 neo-Gothic structure is attached to a massive modern wing, the city’s computer system is a combination of old and new.

“One of the reasons why municipalities are vulnerable is we just have so many different systems,” Noble said.

The city published results from a recent cybersecurity audit in January, and had started implementing its recommendations before the ransomware virus hit. The audit called for better record-keeping and hiring more technology

workers.

Councilman Shook said he was worried about how much the recovery would cost the city, but that he supported funding a cybersecurity overhaul to counter future attacks.

For now his staff members are temporarily sharing one aging laptop.

“Things are very slow,” he said. “It was a very surreal experience to be shut down like that.”

No word on payment

Mayor Keisha Lance Bottoms, who took office in January, has declined to say whether the city paid the ransom ahead of a March 28 deadline mentioned in an extortion note, whose image was released by a local television station.

Shook, who chairs the city council’s finance subcommittee, said he did not know whether the city was negotiating with the hackers, but that it appeared no ransom had been paid to date.

The Federal Bureau of Investigation, which is helping Atlanta respond, typically discourages ransomware victims from paying up.

FBI officials could not immediately be reached for comment. A Department of Homeland Security spokesman confirmed the agency was helping Atlanta respond to the attack, but declined to comment further.

Hackers typically walk away when ransoms are not paid, said Mark Weatherford, a former senior DHS cyberofficial.

Weatherford, who previously served as California’s chief information security officer, said the situation might have been resolved with little pain if the city had quickly made that payment.

“The longer it goes, the worse it gets,” he said. “This could turn out to be really bad if they never get their data back.”

Tesla Says Vehicle in Deadly Crash Was on Autopilot 

A vehicle in a fatal crash last week in California was operating on Autopilot, making it the latest accident to involve a self-driving vehicle, Tesla has confirmed.

The electric car maker said the driver, who was killed in the accident, did not have his hands on the steering wheel for six seconds before the crash, despite several warnings from the vehicle. Tesla Inc. tells drivers that its Autopilot system, which can maintain speed, change lanes and self-park, requires drivers to keep their eyes on the road and hands on the wheel in order to take control of the vehicle to avoid accidents. 

Tesla said its vehicle logs show the driver took no action to stop the Model X SUV from crashing into a concrete lane divider. Photographs of the SUV show that the front of the vehicle was demolished, its hood was ripped off  and its front wheels were scattered on the freeway.

The vehicle also caught fire, though Tesla said no one was in the vehicle when that happened. The company said the crash was made worse by a missing or damaged safety shield on the end of the freeway barrier that is supposed to reduce the impact into the concrete lane divider.

The crash happened in Mountain View, in California’s Silicon Valley. The driver was Walter Huang, 38, a software engineer for Apple.

“None of this changes how devastating an event like this is or how much we feel for our customer’s family and friends,” Tesla said on its website late Friday.

Earlier this month, a self-driving Volvo SUV being tested by ride-hailing service Uber struck and killed a pedestrian in Arizona.

Tesla Inc. defended its Autopilot feature, saying that while it doesn’t prevent all accidents, it makes them less likely to occur than is the case for vehicles without it.

Federal investigators are looking into last week’s crash, as well a separate crash in January of a Tesla Model S that may have been operating under the Autopilot system.

Could Enemies Target Undersea Cables That Link the World?

Russian ships are skulking around underwater communications cables, causing the U.S. and its allies to worry the Kremlin might be taking information warfare to new depths.

Is Moscow interested in cutting or tapping the cables? Does it want the West to worry it might? Is there a more innocent explanation? Unsurprisingly, Russia isn’t saying.

But whatever Moscow’s intentions, U.S. and Western officials are increasingly troubled by their rival’s interest in the 400 fiber-optic cables that carry most of world’s calls, emails and texts, as well as $10 trillion worth of daily financial transactions.

“We’ve seen activity in the Russian navy, and particularly undersea in their submarine activity, that we haven’t seen since the ’80s,” General Curtis Scaparrotti, commander of the U.S. European Command, told Congress this month.

Without undersea cables, a bank in Asian countries couldn’t send money to Saudi Arabia to pay for oil. U.S. military leaders would struggle to communicate with troops fighting extremists in Afghanistan and the Middle East. A student in Europe wouldn’t be able to Skype his parents in the United States.

Small passageways

All this information is transmitted along tiny glass fibers encased in undersea cables that, in some cases, are little bigger than a garden hose. All told, there are 620,000 miles of fiber-optic cable running under the sea, enough to loop around Earth nearly 25 times.

Most lines are owned by private telecommunications companies, including giants like Google and Microsoft. Their locations are easily identified on public maps, with swirling lines that look like spaghetti. While cutting one cable might have limited impact, severing several simultaneously or at choke points could cause a major outage.

The Russians “are doing their homework and, in the event of a crisis or conflict with them, they might do rotten things to us,” said Michael Kofman, a Russian military expert at nonprofit research group CNA Corp.

It’s not Moscow’s warships and submarines that are making NATO and U.S. officials uneasy. It’s Russia’s Main Directorate of Deep Sea Research, whose specialized surface ships, submarines, underwater drones and minisubs conduct reconnaissance, underwater salvage and other work.

One ship run by the directorate is the Yantar. It’s a modest, 354-foot oceanographic vessel that holds a crew of about 60. It most recently was off South America’s coast helping Argentina search for a lost submarine.

Parlamentskaya Gazeta, the Russian parliament’s publication, last October said the Yantar has equipment “designed for deep-sea tracking” and “connecting to top-secret communication cables.” The publication said that in September 2015, the Yantar was near Kings Bay, Georgia, home to a U.S. submarine base, “collecting information about the equipment on American submarines, including underwater sensors and the unified [U.S. military] information network.” Rossiya, a Russian state TV network, has said the Yantar not only can connect to top-secret cables but also can cut them and “jam underwater sensors with a special system.”

Russia’s Defense Ministry did not respond to a request for comment.

Preparing for sabotage

There is no hard evidence that the ship is engaged in nefarious activity, said Steffan Watkins, an information technology security consultant in Canada tracking the ship. But he wonders what the ship is doing when it’s stopped over critical cables or when its Automatic Identification System tracking transponder isn’t on.

Of the Yantar’s crew, he said: “I don’t think these are the actual guys who are doing any sabotage. I think they’re laying the groundwork for future operations.”

Members of Congress are wondering, too. 

Representative Joe Courtney, a Connecticut Democrat on a House subcommittee on sea power, said of the Russians, “The mere fact that they are clearly tracking the cables and prowling around the cables shows that they are doing something.”

Democratic Senator Gary Peters of Michigan, an Armed Services Committee member, said Moscow’s goal appears to be to “disrupt the normal channels of communication and create an environment of misinformation and distrust.”

The Yantar’s movements have previously raised eyebrows.

On October 18, 2016, a Syrian telecom company ordered emergency maintenance to repair a cable in the Mediterranean that provides internet connectivity to several countries, including Syria, Libya and Lebanon. The Yantar arrived in the area the day before the four-day maintenance began. It left two days before the maintenance ended. It’s unknown what work it did while there.

Watkins described another episode on November 5, 2016, when a submarine cable linking Persian Gulf nations experienced outages in Iran. Hours later, the Yantar left Oman and headed to an area about 60 miles west of the Iranian port city of Bushehr, where the cable runs ashore. Connectivity was restored just hours before the Yantar arrived on November 9. The boat stayed stationary over the site for several more days.

Undersea cables have been targets before.

At the beginning of World War I, Britain cut a handful of German underwater communications cables and tapped the rerouted traffic for intelligence. In the Cold War, the U.S. Navy sent American divers deep into the Sea of Okhotsk off the Russian coast to install a device to record Soviet communications, hoping to learn more about the U.S.S.R.’s submarine-launched nuclear capability.

Eavesdropping by spies

More recently, British and American intelligence agencies have eavesdropped on fiber-optic cables, according to documents released by Edward Snowden, a former National Security Agency contractor.

In 2007, Vietnamese authorities confiscated ships carrying miles of fiber-optic cable that thieves salvaged from the sea for profit. The heist disrupted service for several months. And in 2013, Egyptian officials arrested three scuba divers off Alexandria for attempting to cut a cable stretching from France to Singapore. Five years on, questions remain about the attack on a cable responsible for about a third of all internet traffic between Egypt and Europe.

Despite the relatively few publicly known incidents of sabotage, most outages are due to accidents.

Two hundred or so cable-related outages take place each year. Most occur when ship anchors snap cables or commercial fishing equipment snags the lines. Others break during tsunamis, earthquakes and other natural disasters.

But even accidental cuts can harm U.S. military operations. 

In 2008 in Iraq, unmanned U.S. surveillance flights nearly screeched to a halt one day at Balad Air Base, not because of enemy mortar attacks or dusty winds. An anchor had snagged a cable hundreds of miles away from the base, situated in the “Sunni Triangle” northwest of Baghdad.

The severed cable had linked controllers based in the United States with unmanned aircraft flying intelligence, surveillance and reconnaissance missions for coalition forces in the skies over Iraq, said retired Air Force Colonel Dave Lujan of Hampton, Virginia.

“Say you’re operating a remote-controlled car and all of a sudden you can’t control it,” said Lujan, who was deputy commander of the 332nd Expeditionary Operations Group at the base when the little-publicized outage lasted for two to three days. “That’s a big impact,” he said, describing how U.S. pilots had to fly the missions instead.

Facebook ‘Ugly Truth’ Memo Triggers New Firestorm Over Ethics

Was a leaked internal Facebook memo aimed at justifying the social network’s growth-at-any-cost strategy? Or simply a way to open debate on difficult questions over new technologies?

The extraordinarily blunt memo by a high-ranking executive — leaked this week and quickly repudiated by the author and by Facebook — warned that the social network’s goal of connecting the world might have negative consequences, but that these were outweighed by the positives.

“Maybe it costs a life by exposing someone to bullies,” the 2016 memo by top executive Andrew “Boz” Bosworth said. “Maybe someone dies in a terrorist attack coordinated on our tools.”

While Bosworth and Facebook chief Mark Zuckerberg said the memo was only a way to provoke debate, it created a new firestorm for the social network mired in controversy over the hijacking of personal data by a political consulting firm linked to Donald Trump.

David Carroll, a professor of media design at the New School Parsons, tweeted that the memo highlighted a “reckless hubristic attitude” by the world’s biggest social network.

“What is so striking is that an executive chose to have this conversation on a Facebook wall,” said Jennifer Grygiel, a Syracuse University professor who studies social networks. “He showed poor judgment and poor business communication skills. It speaks to Facebook’s culture.”

Grygiel said these kinds of issues require “thoughtful discussion” and should take place within a context of protecting users. “When these companies build new products and services, their job is to evaluate the risks, and not just know about them, but ensure public safety.”

Bosworth, considered part of chief executive Zuckerberg’s inner circle, wrote: “The ugly truth is that we believe in connecting people so deeply that anything that allows us to connect more people more often is ‘de facto’ good.”

On Thursday, he said he merely wanted to open a discussion and added that “I don’t agree with the post today and I didn’t agree with it even when I wrote it.”

Zuckerberg responded that he and many others at Facebook “strongly disagreed” with the points raised.

‘Offloading’ ethical questions

Jim Malazita, a professor of science and technology studies at Rensselaer Polytechnic Institute, said it was not surprising to see the memo in an industry whose work culture is highly compartmentalized.

Malazita said the memo frames the discussion with the assumption that technology and connecting people is always positive.

“By the assumptions built into that framework they are already shutting down a whole bunch of conversations,” he said.

Malazita added that most people who learn computer science are taught to make these technologies work as well as possible, while “offloading” the question of moral responsibility.

“It’s not that they don’t care, but even when they care about the social impact, there’s a limit to how much they practice that care.”

Joshua Benton, director of Harvard University’s Nieman Journalism Lab, said it may be too easy to blame Facebook for misuse of the platform.

“I’m rarely in a position to defend Facebook,” he said, but the view that a technology is worth spreading even though some people will use it for terrible ends “is something you could have believed about the telegraph, the telephone, email, SMS, the iPhone, etc,” Benton tweeted.

Doing the right thing

Patrick Lin, director of the ethics and emerging sciences group at California Polytechnic State University, said he sees “no evidence that Facebook’s culture is unethical, though just one senior executive in the right place can poison the well.”

“I’d guess that most Facebook employees want to do the right thing and are increasingly uncomfortable with how the proverbial sausage is made,” Lin added.

Copies of internal responses at Facebook published by The Verge website showed many employees were angry or upset over the Bosworth memo but that some defended the executive.

Others said the leaks may suggest Facebook is being targeted by spies or “bad actors” trying to embarrass the company.