We like to say we’re addicted to our phones or an app or some new show on a streaming video service.

But for some people, tech gets in the way of daily functioning and self-care. We’re talking flunk-your-classes, can’t-find-a-job, live-in-a-dark-hole kinds of problems, with depression, anxiety and sometimes suicidal thoughts part of the mix.

Suburban Seattle, a major tech center, has become a hub for help for so-called “tech addicts,” with residential rehab, psychologists who specialize in such treatment and 12-step meetings.

“The drugs of old are now repackaged. We have a new foe,” Cosette Rae says of the barrage of tech. A former developer in the tech world, she heads a Seattle area rehab center called reSTART Life, one of the few residential programs in the nation specializing in tech addiction.

Use of that word — addiction — when it comes to devices, online content and the like is still debated in the mental health world. But many practitioners agree that tech use is increasingly intertwined with the problems of those seeking help.

An American Academy of Pediatrics review of worldwide research found that excessive use of video games alone is a serious problem for as many as 9 percent of young people. This summer, the World Health Organization also added “gaming disorder” to its list of afflictions. A similar diagnosis is being considered in the United States.

It can be a taboo subject in an industry that frequently faces criticism for using “persuasive design,” intentionally harnessing psychological concepts to make tech all the more enticing.

​One addict’s story

One 27-year-old man, found through a 12-step program for tech addicts, works in the very industry that peddles the games, videos and other online content that has long been his vice. He does cloud maintenance for a suburban Seattle tech company and constantly finds himself fending off temptation.

“I’m like an alcoholic working at a bar,” he laments. He spoke on the condition that he not be identified, fearing he might harm his career in an industry he’s long loved.

As a toddler, he sat on his dad’s lap in their Seattle area home as they played simple video games on a Mac Classic II computer. By early elementary school, he got his first Super Nintendo system and spent hours playing Yoshi’s Story, a game where the main character searched for “lucky fruit.”

As he grew, so did one of the world’s major tech hubs. Led by Microsoft, it rose from the nondescript suburban landscape and farm fields here, just a short drive from the home he still shares with his mom, who split from her husband when their only child was 11.

As a teen, he took an interest in music and acting but recalls how playing games increasingly became a way to escape life. “I go online instead of dealing with my feelings,” he says.

He’d been seeing a therapist for depression and severe social anxiety. But attending college out of state allowed more freedom and less structure, so he spent even more time online. His grades plummeted, forcing him to change majors, from engineering to business.

After graduating in 2016 and moving home, he’d go to a nearby restaurant or the library to use the Wi-Fi, claiming he was looking for a job but having no luck.

Instead, he was spending hours on Reddit, an online forum where people share news and comments, or viewing YouTube videos. Sometimes, he watched online porn.

​’Detox’

Others who attend a 12-step meeting of the Internet & Tech Addiction Anonymous know the struggle.

“I had to be convinced that this was a ‘thing,”‘ says Walker, a 19-year-old from Washington whose parents insisted he get help after video gaming trashed his first semester of college. He agreed to speak only if identified by first name, as required by the 12-step tenets.

Help is found at facilities like reSTART. Clients “detox” from tech at a secluded ranch and move on to a group home.

They commit to eating well and regular sleep and exercise. They find jobs, and many eventually return to college. They also make “bottom line” promises to give up video games or any other problem content, as well as drugs and alcohol, if those are issues. They use monitored smartphones with limited function — calls, texts and emails and access to maps.

The young tech worker didn’t go to reSTART. But he, too, has apps on his phone that send reports about what he’s viewing to his 12-step sponsor, a fellow tech addict named Charlie, a 30-year-old reSTART graduate.

At home, the young man also persuaded his mom to get rid of Wi-Fi to lessen the temptation.

He still relapses every couple months, often when he’s tired or upset or very bored. He tells himself that his problem isn’t as bad as other tech addicts.

“Then,” the young man says, “I discover very quickly that I am actually an addict, and I do need to do this.”

Having Charlie to lean on helps. “He’s a role model,” he says.

“He has a place of his own. He has a dog. He has friends.”

That’s what he wants for himself.
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Imagine being on the bridge of a ship navigating through space with your crew’s survival at risk, then stepping onto a river raft to battle aliens in a swamp, and finally flying through the air, all in one night. 

All this and more are possible at a futuristic micro amusement park called Two Bit Circus in Los Angeles. 

“I think it takes a whole arcade game venue to the next level, and there’s a couple of games I played tonight where I was out of breath and actually sweating,” said visitor Kelly Bentall, who had just finished playing a game where she had to roll a plastic ball and watch a cartoon version of it on a screen, while trying to knock an opponent off a virtual arena.

Many of the games at Two Bit Circus can be described as traditional carnival games on steroids where sensors, cameras or virtual reality goggles add to the experience. There is even a robot bartender that mixes drinks for customers.

 “I have not had a robot make my drink before. That was actually pretty cool. He even managed to shake it,” said customer John Duncan.

Just like a movie theater is a venue for the latest films, the Two Bit Circus is a platform for innovative games. Many of these experiences are created in an in-house workshop. 

“We can build stuff here in the morning and test it out there (Two Bit Circus) in the evening,” said co-founder and chief technology officer Eric Gradman, a roboticist who used to build prototypes for the military. “We have a really incredible team of creative people who are always experimenting with new forms of entertainment, and we have the most important ingredient of all — people to test this stuff on.”

Two Bit Circus’s other co-founder and chief executive officer is Brent Bushnell, an engineer, entrepreneur and son of Atari founder Nolan Bushnell. 

“My dad wants to move in here. He freaking loves this place,” Bushnell said. “He comes back. He’s always got ideas — what things we should change, what we should do differently — but he’s obsessed.”

The two founders of the high-tech amusement park also happen to be trained circus clowns.

“I was touring around the country, doing crazy stuff on stage in front of thousands of people, and this place is a great way to combine those two loves, making stuff and performing,” said Gradman.

It is no coincidence that Two Bit Circus is about the size of a department store. As online shopping increases, brick-and-mortar stores are shutting down, leaving large empty spaces that are perfect entertainment venues for innovative games that can be tested and improved.

 “We have built it (Two Bit Circus) to be able to just slot right in. And so for me, that brings real scale, right? That format exists in a hundred cities across the country so we can then iterate and test-optimize this version here and then replicate it across the country,” said Bushnell.
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Technology is very quickly changing entertainment as we know it. While some worry that people are spending too much time on video games and not enough time with other people, there is a place in Los Angeles where visitors can interact with both. It’s called the Two Bit Circus – a funhouse that incorporates technology and games with group play for people of all ages. VOA’s Elizabeth Lee has the details.
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Movie and TV show endings can be a major let down, but what if you could control the storyline as it develops? Eko is an entertainment company that’s putting viewers in the director’s chair with interactive TV shows and videos. Tina Trinh reports.
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In 2018, technology firms such as Facebook and Google faced more scrutiny and negative press over their handling of data breaches and online speech. The issue may mean new rules and more regulations in the future.

The question of who can access personal user data through technology caused many people to rethink how much they trust these companies with their private information. At a recent hearing, House Republican Majority Leader Kevin McCarthy grilled Google over accusations it uses algorithms to suppress conservative voices.

“Are America’s technology companies serving as instruments of freedom? Or instruments of control? Are they fulfilling the promise of the digital age? Are they advancing the cause of self-government? Or are they serving as instruments of manipulation used by powerful interests and foreign governments to rob the people of their power, agency, and dignity?,” he said.

At the hearing, Google CEO Sundar Pichai said he runs the U.S. technology giant without political preference.

In October, Google acknowledged that several months earlier, it had discovered a data breach involving its Google Plus service, which the company said would be shut down.

Pantas Sutardja, chief executive of data storage company LatticeWork Inc., says such scandals are forcing the companies to take a closer look at how they manage and protect user content.

“2018 has been a challenging year for tech companies and consumers alike. Company CEOs being called to Congress for hearings and promising profusely to fix the problems of data breach but still cannot do it,” said Sutardja.

Also this year, Facebook CEO Mark Zuckerberg faced tough questions from U.S. lawmakers over a breach that allowed a political consulting firm, Cambridge Analytica, to exploit the data of millions of Facebook users. Zuckerberg apologized to lawmakers, but some legislators say the giant social network cannot be trusted to regulate itself.

Separately, the attorney-general for Washington, Karl Racine, said the U.S. capital had sued Facebook over reports involving Cambridge Analytica’s use of data from the social media giant.

The year saw new revelations that foreign operatives were using social media to secretly spread divisive and often bogus messages in the United States and worldwide. Walt Mossberg, a former tech journalist, says consumers are frustrated.

“It doesn’t matter to whose benefit they were operating. What bothers people here is that a foreign country, using our social networks, digital products and services that we have come to feel comfortable in, a foreign government has come in and used that against us,” he said.

The Facebook data breach has prompted companies like Latticework to create new ways for users to protect their information and themselves, Sutardja says.

“Despite apologizing profusely about leaking customer data, they can’t do anything about it because their real master, their boss is Wall Street,” he said.

User data was just one area in which tech firms came under criticism.Under pressure, social media companies tightened restrictions on the kinds of speech they tolerate on their sites.

And workers pressed managers about their companies’ government contracts and treatment of female colleagues.

Mossberg says he wants federal law to limit U.S. internet firms’ collection and use of personal data.

“These are giant companies now. There really are four or five of them that control everything. And governments and citizens of countries around the world need the right to regulate them without closing down free speech. And that’s tricky,” he said.

Mossberg says he has given up Facebook.
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Before Facebook, Vu Kim Chi thought something was lacking in her job, which is to promote the economy in and around Vietnam’s famed Ha Long Bay. Posting updates to her department’s website, or photocopying missives to send to constituents, she said, was mostly one-sided.

But after she set up an official Facebook page for Quang Ninh province, the conversations started to flow in both directions, between Chi and the local residents or businesses. That’s why, when it comes to social media, she thinks more civil servants need to catch up with the rest of the country.

“Social media, especially the Facebook application, is really used a lot in Vietnam,” said Chi, who is deputy head of the province’s investment promotion and support office. “But for public agencies that use it as a tool to interact with people and businesses, it’s still not necessarily used a lot.”

Facebook on charm offensive

Even as governments around the world are demanding more accountability and transparency from Facebook, public officials in Vietnam are looking for more ways to use the website. And Facebook is happy to oblige.

The company is on something of a charm offensive in Vietnam, where it has roughly 42 million members, nearly half the country. Besides sending top officials to visit Vietnam last year, Facebook has been instructing small businesses on how to sell their products on the site, and now it is giving civil servants like Chi advice for engaging with the public.

The chance to win some good will in Vietnam comes at a time when pressures are piling up on Facebook both inside the country and abroad. Globally, it has been accused of complicity in plots to convince voters to vote for Brexit or for candidate Donald Trump, as well as in what the United Nations calls ethnic cleansing in Myanmar. The company reportedly paid for research that could damage its critics’ and competitors’ reputations, as well as gave users’ data to dozens of other firms without consent.

New cyber law

In Vietnam, the government told advertisers to boycott Facebook and other sites in response to users’ postings that criticized the one-party state. Next month, the country will enact a cyber law requiring firms to store data domestically, which Facebook opposes.

But those troubles were not front and center at a workshop in Ho Chi Minh City this month where a company representative gave bureaucrats tips on making a Facebook page.

“We have to understand and put more attention to the social aspect of the platform,” said Noudhy Valdryno, who handles government outreach for Facebook. “That means you have to understand your followers, who are they, where do they live, what are their interests?  Then you can formulate an accurate strategy to engage with your followers.”

The workshop included suggestions for government officials, such as posting updates on Facebook at regular intervals, shooting videos vertically to retain the attention of mobile users, and encouraging conversations among followers on the page.

Tech companies welcome

The event was an example of how Vietnamese officials are open to working with the tech company. It is so ubiquitous in the Southeast Asian country that when Vietnamese people say “social media” they mean Facebook, and when asked what newspapers they read, they give the answer: Facebook. 

“What we’re talking about is effective use of technology in this day and age to achieve our goals,” said Le Quoc Cuong, vice director of the Ho Chi Minh City department of information and communications. “What we’re looking for is being effective, being engaging and enhancing cooperation between the government and the people.”

Chi says more Facebook data would help her better engage with residents around Quang Ninh, a northeastern province that hugs the Pacific Ocean on one side and the Chinese border on another. She would like regular reports, perhaps every month, with information to help analyze the province’s fan page, from key words to number of “likes.” So as many people worldwide have begun to decry tech companies for abusing and cashing in on users’ data, there are those who still continue to see untapped potential in gathering further data.

 
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SpaceX continues making news in 2018. The company first broke its own record from 2017 when it passed 18 launches in year. On Sunday, from Cape Canaveral, Florida, SpaceX launched another record-setting rocket… this one for U.S. national security. Arash Arabasadi reports.
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Batteries have been around for hundreds of years, but don’t go thinking this technology is old hat (old fashioned). Batteries are the future. A team of California Scientists with support from the National Science Foundation are on the cutting edge of building a battery that lasts longer and holds more energy. VOA’s Kevin Enochs reports.
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Some 1.3 billion people live with some form of vision impairment, according to the World Health Organization. A team of innovators at an Israeli technology company has developed a small device to help them. As Laura Sepulveda reports from Jerusalem, the device connects to regular glasses and helps people with visual limitations identify people and products, and read in more than 14 languages.
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Elon Musk’s SpaceX scrapped Saturday’s launch of a long-delayed navigation satellite for the U.S. military due to strong upper-level winds.

The next launch attempt will be on Sunday at 8:51 a.m. EST/13:51 UTC, according to Space X officials.

The launch would have been the rocket firm’s first national security space mission for the United States.
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Forests are often called the lungs of the planet because they produce so much oxygen. But they also store huge amounts of carbon. NASA scientists want to know exactly how much carbon, and so they have just launched a satellite that will finally give them an exact measurement. VOA’s Kevin Enochs reports.
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When drones buzzing over the runway forced London’s busy Gatwick Airport to shut down, many travelers wondered why it’s so hard for authorities to stop such intruders.

Shoot them down, some said. Jam their signals, others suggested.

Experts say it’s not that easy.

Britain and the U.S. prohibit drones from being flown too high or too close to airports and other aircraft. In Britain, it is a crime punishable by up to five years in prison.

Still, there is little to stop a drone operator bent on disrupting air traffic, which British officials say was the case with the Gatwick incident that began Wednesday evening.

The number of close calls between drones and aircraft has increased dramatically in recent years as the popularity of drones has soared. Basic models for amateurs sell for under $100; larger, more sophisticated ones can cost hundreds more.

Britain had 120 reports of close encounters in 2018, up from 93 last year. In 2014, there were six, according to the U.K. Airprox Board, which catalogs air safety incidents.

In the United States, there were nearly 2,300 drone sightings at airports in the year ending June 30, according to Federal Aviation Administration records. Runways have been temporarily closed, but an FAA spokesman said he could not recall drones ever leading to the shutdown of a U.S. airport.

Drone dangers

A drone hit a small charter plane in Canada in 2017; it landed safely. In another incident that same year, a drone struck a U.S. Army helicopter in New York but caused only minor damage.

“This has gone from being what a few years ago what we would have called an emerging threat to a more active threat,” said Patrick Smith, an airline pilot and author of askthepilot.com. “The hardware is getting bigger and heavier and potentially more lethal, and so we need a way to control how these devices are used and under what rules.”

Even small drones could cause severe consequences by damaging a helicopter’s rotor or getting sucked into a jet engine. A drone could also crash through a windshield, incapacitating the pilot, though that’s mainly seen as a risk to small aircraft.

“On an airliner, because of the thickness of the glass, I think it’s pretty unlikely, unless it’s a very large drone,” said John Cox, a former airline pilot and now a safety consultant.

Drones that collide with planes could cause more damage than birds of the same size because of their solid motors, batteries and other parts, according to a study released by the FAA.

Stopping drones

Authorities could capture drones with anti-drone “net guns” that fire lightweight netting, but such equipment can be pricey and have limited range, and it is not widely used.

As for taking one down with a rifle, hitting a small, fast-moving object like a drone would be difficult even for a marksman, and the bullet could hit someone, experts say. There’s also the risk of damage or injury from a falling drone.

Jamming systems could disrupt the signals between drone and operator, but that could interfere with the many vital communication systems in use at an airport, said Marc Wagner, CEO of Switzerland-based Drone Detection Sys.

Local laws might also prevent the use of such electronic countermeasures. Wagner said it is OK in Switzerland to use jamming systems, while Britain and the U.S. prohibit them.

Dutch police experimented with using eagles to swoop down on drones and pluck them out of the sky over airports or large events, but ended the program last year, reportedly because the birds didn’t always follow orders.

“The only method is to find the pilot and to send someone to the pilot to stop him,” Wagner said.

That can be done with frequency spectrum analyzers that can triangulate the drone operator’s position, but “the technology is new and it’s not commonly used,” said Wagner, whose company sells such gear and other counter-drone technology, including radar, jammers and powerful cameras.

China’s DJI Ltd., the world’s biggest manufacturer of commercial drones, and some other makers use GPS-based “geofencing” to automatically prevent drones from flying over airports and other sensitive locations, though the feature is easy to get around.

DJI also introduced a feature last year that allows authorities to identify and monitor its drones. It wasn’t clear what brand was used in the Gatwick incident.

British authorities are planning to tighten regulations by requiring drone users to register, which could make it easier to identify the pilot. U.S. law already requires users to register their drones and get certified as pilots.

But Wagner warned: “If somebody wants to do something really bad, he will never register.”
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